Managed Training Services for Associations
Associations are dedicated to serving a community of professionals in support of
their organizational goals. Because associations are usually funded by dues and
membership fees, resources, and budgets for achieving objectives are often limited—as
is administrators’ time. In addition to their other duties, association administrators
must oversee the membership and renewal processes, organize events, and constantly
seek out and deliver value-added services to attract and retain members—services
such as specialized training.
Working with limited financial resources, board members must be careful to get maximum
value out of every dollar in the budget—and be able to measure and demonstrate that
value for colleagues. In addition, changes in technology and global competition
make it difficult to maintain the processes needed to succeed: product management,
marketing, sales, administration, delivery, and content development and maintenance.
Managed Training Services from NIIT can help associations meet the challenges of
providing a wide range of training they need to deliver value for their members—the
kind of value that not only attracts but retains association members.
NIIT’s Expertise Supports Associations
Managed Training Services are a flexible,
scalable solution in which associations can outsource a combination of the following
elements to NIIT, according to their needs, their business goals, and a thorough
assessment of their current situations:
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Learning Content Development Using our proprietary methodology—Critical
Mistake Analysis (CMA)—NIIT can help associations take a fact-based approach
in deciding what training options to offer. And once those decisions are made, our
approach translates the most important concepts into goal-based scenarios, conveyed
through interactive training environments using games and simulations. NIIT provides
custom Learning Content Development services in a wide variety of areas, including
social learning, video/rich media development, and assessment & measurement.
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Learning Delivery Learning Delivery solves complex business problems to free
associations from the high cost and constant resource management headaches that
result from dynamically changing training requirements. Because training solutions
are our only business, NIIT maintains a massive talent base that can scale up and
down on demand, and can remain fluid with whatever training delivery method is required:
on-site classroom trainers, online faculty and mentoring, and fully managed application/process
rollout services. For example, the NIIT talent base includes:
- Webinar facilitators
- Subject matter experts on the latest technologies,
topics, and concepts
- Learning Management
Systems The KnowledgeHub™ Learning Management System (LMS) is a fully hosted
application that provides the same customization, configuration, and integration
capabilities as more traditional LMSs. KnowledgeHub™ offers a smart, cost-effective
alternative to the demands of installed LMS ownership, substantially reducing infrastructure
and operational costs, as well as deployment time. KnowledgeHub™ provides all the
features associations need to manage continuing education, member education, and
learning/certificate programs, including diverse content deployment options, training
plan management, and flexible reporting—and it is completely customizable. In addition,
NIIT offers:
- Application Integration. Using our
web services, NIIT helps associations to integrate their Association Management
Systems/third party User Management Systems.
- Webinar Hosting Services. Print,
electronic, and event media are changing rapidly. To help associations stay on top
of these trends and effectively communicate to their members and suppliers that
they are leading sources of information for their industries, NIIT provides webinar
hosting services. Using our proprietary KnowledgeHub™ Platform, we provide access
to our virtual training tool tightly coupled with WebEx application to host webinars
and virtual classroom sessions from subject matter experts across multiple locations
and different geographies. We also provide end to end support for hosting webinars
by handling registration, attendance confirmation, and participation. Post event
production services such as making recorded sessions available to attendees for
unlimited use is also provided.
Benefits of Managed Training Services
A Managed Training Services solution helps associations realize business value by
reducing costs and providing tangible returns on membership education investments.
The solution is easy to manage, as NIIT takes on full accountability and responsibility
for single or multiple training processes with our global training network of resources,
including staffing, processes, and technology.
This means that associations can drive membership retention with quality continuing
education programs which save money by:
- Saving training capital, or redirecting
it into core operations
- Getting the most relevant training to support
strategic goals
- Deploying proven best practices organization-wide
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