Ron Kaufman
Founder & Chairman, UP! Your Service
Ron Kaufman is the world’s leading educator and motivator for uplifting
customer service and building service cultures.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron
presents powerful insights and global best practices from working with
clients on every continent for more than twenty years. His energetic keynote
speeches and workshops have inspired millions.
He is author of the New York Times and USA Today bestseller, “Uplifting Service!
The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You
Meet” and 14 other books on service, business and inspiration. Ron is also the
founder of UP! Your Service, a company that enables leaders and organizations to
build Uplifting Service cultures for sustainable advantage.
Ron’s experience and passionate commitment to results have been distilled into
proven methods to help clients upgrade service performance and build strong
service cultures. His unique approaches to learning and leadership have been
featured in the New York Times, the Wall Street Journal, and USA Today.
Ron was invited to Asia in 1990 by Singapore Airlines and the government of
Singapore to create and launch a national service quality training organization.
He is a graduate of Brown University, USA with studies in France, London and
Berkeley, California. He is a professional member of the Author’s Guild, Global
Speakers Federation and International Association of Learning Providers.
Ron resides in Singapore and travels widely to promote and realize a vision of
“Our world where everyone is educated and inspired to excel in service.”