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While there is high demand for professionals in the Indian BPO industry—which is growing at a CAGR of 27 percent—it is facing a shortage of rightly-skilled people. NIIT is helping bridge the demand-supply gap by equipping individuals with the appropriate communication skills and knowledge required by the sector. The following courses are offered by NIIT in the BPO-Voice domain for semi-skilled youth:

Offerings:

  • Certificate Program in CRM Domestic Voice​This course enables students who have passed the 10th/12th grades to learn... Know More