Critical Mistake Analysis Solution Helps Customers Prioritize Training Needs
ATLANTA, Georgia - May 10, 2010 - NIIT, a global leader in learning and talent development, announced its award of an honorable mention for learning and talent management solutions at the Bersin Impact 2010 Conference. The conference, focused on The Business of Talent™, ran from Tuesday, April 6 through Thursday, April 8 at the Renaissance Vinoy Resort & Golf Club in St. Petersburg, Florida.
NIIT client Jenni Ratdke, Senior Director of Global Learning Operations for Philips International participated in a practitioner panel on "Experiences in Outsourcing." The panel discussed the fact that over the last year, many organizations have cut budgets and resources in response to economic challenges, while dealing with critical business needs and talent challenges. During the session, panelists shared best practices in partnering with outsourcing solution providers and ensuring tangible business benefits from the relationships.
One methodology that is garnering business benefits for NIIT's clients is Critical Mistake Analysis
. Most organizations have a few Pivotal Job Roles, in which improvements in performance are both uniquely possible to achieve and uniquely important. Pivotal job roles are also those in which performance is critical to results and performance varies widely, indicating that substantial improvement is possible. This solution was honored by the Bersin & Associates Learning Leaders Program
with an Honorable Mention.
"NIIT partners with clients to accelerate business impact through training and enabling their workforce, and this award illustrates the relevance Critical Mistake Analysis has in this area," said Sapnesh Lalla
, President of NIIT Enterpise Learning Solutions. "By rigorously following the process we developed, we achieve precision and clarity in aligning human performance solutions to our clients' high-priority business needs."
For companies seeking to stay competitive, Critical Mistake Analysis is a cost-effective way to determine precisely which job roles to target for performance enhancement, and beyond that, which tasks most need additional training for the greatest incremental improvement. The Critical Mistake Analysis methodology developed by NIIT's organization, Cognitive Arts, provides a cost-effective way to determine which training a company's workforce needs to meet the constantly changing requirements of the global marketplace.