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Curriculum Content 
The Globalnet+ V2.0 curriculum addresses the need of the Infrastructure Management Services with a range of Hardware and Software technologies, tools, networking and network devices, operating systems, server systems to equip practical and experimental learning experience.

Contents

Pre-Req/End Objectives

Foundation Semester

After completing the Foundation Semester students will be able to:

Troubleshooting & Maintaining PC

  • Identify the components of standard desktop personal computers.
  • Identify fundamental components and functions of personal computer operating systems.
  • Identify best practices followed by professional personal computer technicians.
  • Install and configure computer and system components.
  • Maintain and troubleshoot system and peripheral components.
  • Install, configure, maintain and troubleshoot operating systems.
  • Identify network components and Install and manage network connections.
  • Support laptops, portable, printers and scanners and other computing devices.
  • Identify and support personal computer security


Semester 1

After completing Semester 1 students will be able to:

Business Desktop Operations and Deployment

  • Deploying a Business Case for Infrastructure Optimization
  • Understanding the Microsoft Solutions Framework
  • Planning for Deployment and Migration using BDD
  • Using USMT Integration and Business Consolidation
  • Planning and Testing Application Compatibility
  • Performing Identity, Access Management, Software Virtualization and Testing
  • Using Zero Touch Install

Deploying and Supporting the Windows Operating System

  • Deploying & Configure Windows Operating Systems
  • Managing Users and Groups
  • Networking with Windows
  • Performing Backup & Restore Operations
  • Troubleshooting Common Issues in Windows, Remote Access and Remote Desktop Support
  • Understanding Windows Security and Windows Vista Desktop Deployment Process
  • Resolving Application Compatibility Issues
  • User State Migration and Automated Installation for Windows Vista
  • Deploying Zero Touch Scenario in Windows Vista Using BDD 2007 and OSD Feature Pack
  • Securing a Windows Vista Desktop

Deploying and Supporting the Linux Operating System

  • Deploying & Configuring the Linux Desktop
  • Understanding Kernel Fundamentals
  • Managing Users and Groups
  • Networking with Linux
  • Using Remote Administrative Access
  • Performing Backup and Restore Operations
  • Troubleshooting Common Linux Issues
  • Using Shell Commands and Programming Shell Scripts

UNIX® Essentials Featuring the Solaris™ 10 Operating System

  • Using the Desktop in the Solaris™ 10 Operating System
  • Using Command-Line Features and Online Help Resources
  • Understanding Solaris Directory Contents and Files
  • Using the vi Editor and Commands within Shell
  • Basic File Permissions and Configuring Access Control Lists (ACLs)
  • Searching Files and Directories and Performing Basic Process Control
  • Advanced Shell Functionality
  • Creating Archives, Compressing, Viewing, and Uncompressing Files
  • Performing Remote Connections and File Transfers

Professional Communication

  • Using Good Communication Skills Including Listening and Using Tact/Discretion When Communicating with Customers and Colleagues
  • Using Job-Related Professional Behavior Including Notation of Privacy, Confidentiality and Respect for the Customer and Customers’ Property

E-Learning

  • Linux+ certification


Semester 2

After completing Semester 2 students will be able to:

Exploring Server Technologies - CompTIA Server+

  • Introduction to Servers Systems and Exploring the System Processing Core
  • Exploring the Storage Subsystem
  • Exploring the Communication, Power, and Input / Output Subsystems
  • Installing, Configuring and Maintaining Servers
  • Upgrading Server Components
  • Exploring Environmental Issues Surrounding Servers
  • Troubleshooting Servers
  • Exploring Disaster Recovery Concepts and Techniques

Windows Server 2008 Admin

  • Overview of Network Infrastructure Design
  • Designing Network Security and IP Addressing
  • Routing, Switching and Security for Internal Networks
  • Name Resolution and Advanced Name Resolution
  • Planning and Deploying the Application Virtualization Management System
  • Designing Network Access Protection
  • Designing Operating System Deployment and Maintenance
  • File and Print Services, and DFS in Windows Server 2008
  • High Availability in Windows Server 2008

Solaris Admin 10

  • Introducing the Solaris™ 10 OS Directory Hierarchy
  • Managing Local Disk Devices and Solaris ufs File Systems
  • Performing Mounts and Unmounts
  • Solaris™ 10 Operating System Installation Requirements
  • Performing Solaris 10 OS Package Administration and Managing Software Patches
  • Using Boot PROM Commands and GRand Unified Bootloader (GRUB)
  • Performing Boot and Shutdown Procedures
  • Performing User Administration and System Security
  • Configuring and Using Printer Services and Controlling System Processes
  • Performing File System Backups and System Restores
  • Backing Up a Mounted File System With a UFS Snapshot

E-Learning

  • Creating a Security plan for Physical Resources, Computers, Accounts, and Authentication
  • Creating a Security Design for Data, Data Transmission, Network Perimeters and Incident Response


Semester 3

After completing Semester 3 students will be able to understand:

Protocols and Internetworking Standards (CompTIA N+)

  • Identifying Standards and Protocols
  • Identifying Ethernet Standards
  • Identifying the Need for Internetworking
  • Using Networking Technologies
  • Identifying the Limitations of Networking Technologies
  • Understanding Switch Basics and Switching Networks
  • Overview and Configuring VPN and VLAN
  • Understanding Wireless Technologies and Standards
  • Using Firewalls and Switch Segregation
  • Designing a Simple Local Area Network

Introduction to Internetworking Technologies (ICND1)

  • Building a Simple Serial Network and a Smarter Network
  • Growing and Connecting Networks
  • Ensuring the Reliability of Data Delivery
  • Operating and Configuring IOS Devices
  • Managing Network Environment
  • Using Performance and Diagnostics Tools
  • Classifying Devices and Functions in the OSI Model
  • Using the Data Communications Transmission Method
  • Traffic on a LAN Environment
  • Solving Ethernet Networking Issues Using Switched LAN Technology
  • Selecting Topology and Network Addressing Scheme
  • Identifying the Types of Transport Protocols (TCP or UDP) and the IP Application
  • Identifying the Fundamental Technologies in a WAN Environment
  • Matching the Types of WAN Media to their Appropriate Characteristics
  • Configuring and Troubleshooting Routers and Switches

Interconnecting Networking Devices in a Heterogeneous Environment (ICND2)

  • Configuring the Different Types of Switches
  • Configuring and Troubleshooting Virtual LANs (VLANs)
  • Configuring and Troubleshooting RIP, IGRP, EIGRP, and OSPF
  • Configuring IP Access Lists on a Router
  • Configuring Serial Interfaces Using PPP and HDLC on a Router
  • Configuring Frame Relay on a Router
  • Configuring DDR Between Two Routers with BRI or PRI Using a Router
  • Setting Up a Connection Between Switches
  • Building a Switch-Based Network

Introduction to Network Design, Management and Monitoring

  • Identify the basic concepts of network design and management.
  • Identify basics components of network design.
  • Identify basic concepts of network security.
  • Understand the basics of enterprise networks.
  • Identify the basic concepts of network management.
  • Identify the relationship between a data center and Enterprise Management.
  • Understand storage fundamentals in context of data centers
  • Identify various storage techniques such as SAN, NAS and DAS.
  • Identify the fundamentals of virtualization and Cloud computing
  • Understand the tools and applications used for network management and monitoring.

E-Learning

  • Wireless
  • Understanding Emerging Wireless Technologies
  • Project Management Fundamentals Part I and Part II
  • Project Time Management
  • Project Cost Management
  • Project Risk Management
  • Project Quality Management


Pre-Req/End Objectives

Note: Entry/Exit profiles are for the each semester of Global NET+ Curriculum.

Name

Entry Profile

Exit Profile

Foundation A student who registers for this course should be:
  1. Graduates / Undergoing Graduation / Diploma holders from any stream / Polytechnic Students  
At the end of the program students will be able to:
  • Identify and troubleshoot the various PC Hardware Components
  • Install, diagnose,  configure and maintain a PC
  • Setup a simple Local Area Network
  • Assemble a PC
Note: There is no exit point after this course

Semester 1: System Support Technician

Name

Entry Profile

Exit Profile

Semester 1: System Support Technician A student who registers for this course should be:
  1. CompTIA A+ certified or Completed Foundation Semester of the Globalnet+ V2.0 Curriculum
At the end of the program students will be able to:
  • Install, configure and deploy Windows and Unix Operating Systems
  • Understand and Implement Desktop Migration
  • Troubleshoot OS Related Problems
  • Implement Basic Networking and Communication between Devices and desktops
  • Implement Desktop Security in a Local Network
  • Develop Personality and Communication Skills for a workplace 

Semester 2: Server Administrator

Name

Entry Profile

Exit Profile

Semester 2: Server Administrator A student who registers for this course should have:
  1. Completed Semester 1 of Globalnet+ V2.0 Curriculum
At the end of the program students will be able to:
  • Understand and appreciate Considerations for Server Operating Systems
  • Install, configure and manage Windows and Unix Server Operating Systems
  • Troubleshoot Server Related Problems
  • Implement Server Authentication and configure servers in a small enterprise
  • Implement Server Security in a Local Network

Semester 3: Network Administrator

Name

Entry Profile

Exit Profile

Semester 3: Network Administrator A student who registers for this course should be able to:
  1. Completed till Semester 2 of the Globalnet+ V2.0 Curriculum
At the end of the program students will be able to:
  • Understanding Protocols and Internetworking Standards
  • Install and deploy switches and routers
  • Segment LAN using switches and routers
  • Implement Wireless Networking
  • Setup a simple Local Area Network using IOS Devices
  • Understand and Implement best practices of the IT Infrastructure Library

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