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Advisory Services 
We believe that learning is now poised to revolutionize business in the same way that kanban production revolutionized manufacturing 20 years ago.

To help make the learning revolution real, we provide total solutions to corporate Training & Development organizations, bringing our clients a mix of development, delivery, and advisory services that focus on their needs and opportunities. Our advisory services provide the focal point for how we help clients master change and maximize their impact.

Our advisory services practice differentiates itself by our unyielding focus on business results, enabling our clients to better align learning with business results, systematically increase the impact of the solutions they produce, and provide world-class solutions to specific business needs.

Our service offerings include:

We help organizations define or optimize their training strategy by conducting a Strength-Weakness-Opportunity-Threat (SWOT) analysis in the following areas:
  • Training Organization Structure
  • Training Team Competencies
  • Business Alignment
  • Measurement
  • Learning Technology
  • Training Effectiveness
  • Internal Marketing
  • Deployment
  • Processes (Planning & Budgeting, Assessment, Content Management, Design, Development & Delivery, Documentation, and Project Management)
  • Administration & Coordination
Typically, the training strategy roadmap planning helps clients answer questions such as:
  • Where all should I invest?
  • What learning intervention will have maximum impact on performance?
  • How do I ensure maximum ROI?
  • How do I manage my training team capacity to meet variable demand?

Learning Business Process Outsourcing (LBPO)

We work as a provisioning extension of the client team and the NIIT development team and help the client define a process for outsourcing the complete training function or specific tasks of the training function. The process description includes definition of the:
  • Overall workflow
  • Roles & responsibilities for both NIIT and client teams
  • RASCI model that supports the roles & responsibilities framework
  • Templates and style guide
  • Service level agreements
  • Governance model
The LBPO engagement helps clients answer questions such as:
  • What sub functions in the training function should we outsource?
  • What benefits should we expect from outsourcing?
  • What will be the most ideal outsourcing model?
  • How will we govern and ensure quality of the outsourced functions?
We help organizations define and manage their deployment strategy for rolling out large/new training initiatives. The deployment planning is done around the following aspects:
  • Content readiness
  • Trainer readiness
  • Infrastructure/Admin readiness
  • Learner awareness and motivation
  • Leadership alignment
  • Internal stakeholder alignment
  • Delivery plan
  • Measurement plan
The process includes identifying the goals, key aspects, perceived constraints, and success criteria for each aspect and then creating a detailed plan working backwards from the intended program launch date.
Typically, the deployment planning exercise helps clients answer questions such as:
  • Who are the key stakeholders and what are their expectations?
  • What can be the obstacles in achieving the intended impact?
  • What strategies can I use to mitigate the adoption risks?
  • Which deployment-related activities do I need to initiate and when?
We help organizations define curriculum for different job roles. The design process includes:
  • Competency assessment i.e. listing the competencies and their level required for different job roles.
  • Determining what matters most i.e. prioritizing the specific learning areas that the organization should invest in.
  • Determining the blend i.e. identifying the delivery and learning modes mix that is most optimal for addressing a performance gap.
  • Determining the design framework and learning experiences i.e. defining how the learners would progress through the various learning components and the goals and objectives that would be addressed by each learning component.
  • Defining the governance model i.e. create mechanisms for continual improvement and content management.
Depending on the client need, sometimes, this engagement also includes detailed analysis of the existing training material to determine what from there can be used as is, what needs to be updated and what needs to be shelved. The curriculum design engagement helps clients answer questions such as:
  • Which are my most critical roles?
  • What should be the learning paths for those roles?
  • What’s the most optimum delivery blend?
  • What are my content options?
  • What specific business benefits can I expect from each learning intervention?
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