Revelations about Experience Design
When it comes to developing training programs, it’s no secret that user experience is a significant factor. Learning professionals are becoming ever more focused on experience design. However, designing their training and learning programs to make them more user-friendly, accessible, and appealing to the end user isn’t necessarily easy.In this TD Magazine article, NIIT’s head of Experience Design, Brandon Dickens, outlines five key revelations he discovered along the way for developing effective experience designs. He covers a gamut of factors that influence experience design – right from defining experience design goals, to truly understanding who learners really are, to designing an experience that is relevant and relatable to the learner’s real life. Learners want to be challenged and it may not be a good idea to take their inputs at face value.
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