A Portfolio of Value-Added Consulting Services for Our Customers

L&D organizations today not only need the right learning outsourcing partner that provides all the services they need. They need a partner who can add strategic value by assessing opportunities for improving effectiveness and efficiency. NIIT’s Consulting and Advisory Services practice is primarily focused on bringing value-add to NIIT’s customers. We have developed a set of services that are focused on improving the effectiveness and efficiency of training. While we offer these services exclusively to our customers, the Strategic Training Assessment service is offered to organizations who are trying to understand how to transform training and how to utilize outsourcing in their service delivery model.

Content Development Opportunity Assessment

Content Development Opportunity Assessment

NIIT’s Content Development Opportunity Assessment helps organizations improve the effectiveness and efficiency of their custom content development capability using outsourcing as an enabler. The process assesses the current state of the training content capability and process in an organization and provides an actionable roadmap to help move to the desired future state of higher effectiveness and efficiency by utilizing outsourcing. 

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Training Administration Opportunity Assessment

Training Administration Opportunity Assessment

If an organization has implemented a learning shared services model or is considering implementing it, then the NIIT Training Administration Opportunity Assessment can help them define the strategy and road map for creating an optimized training administration function utilizing outsourcing.

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Training Delivery Opportunity Assessment

Training Delivery Opportunity Assessment

If a significant part of an organization’s training is instructor-led, training delivery costs are high, trainer staffing is not flexible enough to adjust to demand fluctuations, trainer utilization is low, trainer quality is nonstandard or training delivery is not the organization’s core competence, then the NIIT Training Delivery Opportunity Assessment can help organizations define their strategy and road map for creating an optimized training delivery function utilizing outsourcing.

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Third-Party Training Sourcing Opportunity Assessment

Third-Party Training Sourcing Opportunity Assessment

Vendor-provided training is perhaps the largest unmanaged spend within a training function. NIIT’s Third-Party Training Sourcing Opportunity Assessment assesses the current state of sourcing training-related services in an organization and provides an actionable roadmap to move to the desired future state of better managed third-party sourcing spend by utilizing outsourcing. 

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Portfolio Transformation

Portfolio Transformation

Over time, many companies have built large training portfolios that rest inside curricula, catalogs, and the LMS. Some of these programs have very targeted functional and business purposes and some are required for external legal or internal policy compliance. Others, however, are outdated or have no or low utilization or are duplicative (similar content from different vendors or internally developed programs covering the same topic in different parts of the organization). Still others may be libraries or collections of professional and technical skills courses with no specific business objective but generally available to support ongoing employee development. NIIT’s Learning Portfolio Transformation services help redesign, reconfigure and transform learning portfolios such that they are relevant and aligned to the business.

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Value-Added Consulting

Value-Added Consulting

While NIIT’s Delivery teams are focused on delivering to the contracted SLAs and ensuring service excellence, NIIT offers a Value Added Consulting service which offers an on-demand aligned consultant for more strategic solutions. NIIT’s Value-Added Consulting Services enables customers to:
  • Find learning solutions, even in areas that are beyond the scope of the current contract
  • Seek strategic support to implement Managed Training Services
  • Take an innovative and consultative approach to help achieve desired goals
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Strategic Training Assessment

Strategic Training Assessment

Strategic Training Assessment is a consulting service that serves both customers and non-customers who might be interested in outsourcing. Companies spend millions of dollars each year on learning and development. Yet few L&D organizations know just how those dollars are being spent. Nor do they clearly understand the business value that their investments are generating. NIIT’s Strategic Training Assessment process is designed to help organizations transform L&D from a cost center to an enterprise that adds value to the organization. NIIT works in close partnership with our customers to assess the current state of the training organization, the desired future state, gaps between the two and identify recommendations for helping them move to the desired future state with an associated business case. 

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Business Impact

Portfolio Optimization for Leading Global Bank

NIIT has helped a leading global bank optimize the overall learning portfolio size by leveraging NIIT’s Portfolio Transformation model. This reduction in size of the portfolio would lead to savings to the tune of 46 million over a period of three years, when implemented.

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