Program in Banking Sales and Relationship Management for Under Graduates

An online blended program designed for graduates, helping them prepare for roles in Banking, Customer Service , Finacle , Capital Markets, Fintech, Regulatory Bodies, and various other sectors.
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Mode Of Delivery

Online You will need the Latest version PC or Laptop along with 2 Mbps internet connection.

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Placement Assistance in Banks & NBFCs*
Average Starting Salary of INR 2.5 LPA^
186 Hrs Instructor-led Online Program
Industry-experienced Instructors

* Subject to meeting the eligibility requirements (Refer FAQ Section).

^ Salary range for the period Apr'19 to Mar'20.

** Past record is no guarantee of future job prospects. Placed over 20,000 learners in the past 12 years.

*Terms and Conditions Apply. Refer FAQs.

Placement Assistance in Banks & NBFCs*

Average Starting Salary of INR 2.5 LPA^

186 Hrs Instructor-led Online Program

Industry-experienced Instructors

* Subject to meeting the eligibility requirements (Refer FAQ Section).

^ Salary range for the period Apr'19 to Mar'20.

** Past record is no guarantee of future job prospects. Placed over 20,000 learners in the past 12 years.

Your Path to a Glorious Career in BFSI Industry

The programme has been specially designed by NIIT IFBI to transform fresh graduates into confident BFSI professionals. It is a highly experiential programme that provides learners with a healthy mix of skills in selling, customer relationship, along with a strong Digital and Compliance mindset.

186 Hours Instructor-Led
20 hours Self-Study
Mon-Sat Batches
Exclusive Digital device deals
Role Plays
Case Studies

About the Programme

Top Skills

Banking, Insurance, Customer Services, Finacle, Capital Market & Fintech etc.​

Job Opportunities

Majorly Sales and Relationship roles as well as Branch Banking roles with focus on Customer Service and sales.

Who is this Programme for

Graduate in any stream except Engineering with aggregate scores of >=50% Class X, XII and Graduation (Regular Mode). Age < 24 yrs 3 months.

Placement Assistance Eligibility

Age< 25 years at the time of program competition.

GET A CHANCE TO BE SELECTED BY TOP COMPANIES

The Banking sector is a vast and varied one. From loans to investments, from insurance to mutual fund, from stocks to wealth management, the Banking and Finance industry covers all this and more. BFSI sector in India is valued at Rs. 81 trillion & Likely to become 5th largest in the world by the year 2020 and 3rd largest by the year 2025. Also, the sector has been rapidly growing & expanding which in turn has resulted in increased opportunities at various levels. This programme is one of the quickest ways from college to a career in the Banking & Finance industry. The programme has already seen great success over the past 12 years with more than 55,000 candidates placed.

Hiring Partners
INR 2.5 LPA

INR 2.5 LPA

Average Starting Salary

Placement Assistance

Placement Assistance

Interviews in Top Banks & NBFCs

55,000+

55,000+

Learners placed in BFSI in last 12 years

Sales

Sales

Sales & Relationship Management Roles

Programme Overview

Programme Overview

Over the last decade, customer preferences have evolved & they expect an exceptional experience at all touchpoints of various financial products. Therefore, a narrow specialization in only one domain, may not be sufficient anymore.

The programme is designed to provide Learners the necessary skills, which would help them in riding this wave of change and have a rewarding career in the Banking & Finance industry. Some unique features of the program are the following:

  • Industry immersion - Connect with industry experts and IFBI alumni
  • Regular Webinars for BFSI career counselling
  • Training and certification for NISM (external certification)
  • Placement support in Banks or Custom Service, Finacle
  • Guidance for resume building and facing interviews

Programme Fees

Start Date

26 Apr

Timings

Mon-Wed-Fri 09:00 AM - 11:00 AM (IST)

Delivery Mode

Online

55,000/-

Plus GST @ 18%

Apply Now
For more payment option

Be #FutureReady in 3 Easy Steps

The programme consists of a simple 3-step selection process. After the submission of the application form and clearing the eligibility criteria, the students go through a screening process. Post the successful completion of which guarantees you admission in our programme.

step

Course Details

The blended online programme is immersive & comprises of 2 mid-term online tests and 1 final test, which includes knowledge as well as skill-based test. Below is a summary of the key modules:

  • Overview of BFSI Industry - Banking, Customer Services, Finacle, Insurance, NBFC
  • Roles in demand in BFSI
  • Regulatory bodies
  • Fintech, Digital disruptions in BFSI industry
  • Demystifying Sales
  • Customer Orientation
  • Influencing and Persuasion skills
  • Sales process
  • Assets, Liabilities products and services
  • Savings account, current account and fixed deposit
  • Loans and mortgages
  • Need-based product pitching
  • Customer interaction skills
  • Professional skills and telephone etiquettes
  • Life insurance products and services
  • General insurance products and services
  • Capital markets orientation
  • Mutual funds
  • NISM certification preparation and certification
  • Compliance and Digital channels in BFSI industry
  • Customer service – process and skills
  • Cross selling and upselling
  • Customer Relationship Management
  • Finacle practice for key Banking functions
  • Financial analysis using Excel
  • Retail branch operations
  • English Language skills
  • Resume writing and interview preparation

The NIIT Digital Advantage

LIVE ONLINE CLASSES

LIVE ONLINE CLASSES

Real-time classes conducted by NIIT Instructors at fixed batch timings.

CLASSROOM-LIKE EXPERIENCE

CLASSROOM-LIKE EXPERIENCE

Get answers to your queries from Instructors in real-time.

PEER AND FACULTY CONNECT

PEER AND FACULTY CONNECT

Be a part of the National Batch & connect to classmates all-over India.

LEARNING RESOURCES

LEARNING RESOURCES

Avail resources–like App, Guided Practice, Hands-on exercises, and more.

ROLE PLAYS AND CASE STUDIES

ROLE PLAYS AND CASE STUDIES

Online & skill-based tests along with role plays & case studies.

PLACEMENT ASSISTANCE

PLACEMENT ASSISTANCE

3 opportunities in Banks and NBFCs in 90 days on successful program completion

Expert Faculty

S Narayanan

Rich experience as a trainer and well versed in teaching Banking, Finance, Soft Skills, sales & management & Quants Aptitude.

Served in a Public Sector Bank for 36+ years.

14 years of experience in NIIT. Trained 10,000+ young professionals for NIIT IFBI, fulfilling their career aspirations and helped them join various institutions in BFSI sector. Trained young NIIT learners in Aptitude to enhance their employability.

He is a part of content creation team, updating retail and corporate programs of IFBI NIIT.

S Narayanan

Deepak Garg

Deepak is an Academic Co-ordinator and BFSI trainer with IFBI for over 14 years.  Besides being a specialist in Banking Domain, he has undertaken academic delivery for more than 11,000 hrs. He has trained more than 5000 professionals in various Private sector and Public sector banks.

He has rich experience in Banking operations, software implementation and training. Proficient in ERP systems and Core Banking solutions such as Finacle and Flexcube. Deepak manages a team of 30 trainers spread over Delhi, UP, Haryana and MP.
 

He is Post Graduate in Statistics from Hindu College University of Delhi secured first position in college. He completed his PGDCA from Jamia Hamdard University.

Deepak Garg

Lakshmi Madhavan

Lakshmi is a seasoned professional having 32 years of experience with premier Private Banking institutions. She is the Academic Coordinator for NIIT IFBI- East since 2008.

Lakshmi has rich expertise in developing the employability skills of individuals.  Besides being a Training specialist in Banking Domain, her forte is Soft Skills, Customer Service, Behavioural Science and Selling skills. She has undertaken academic delivery for more than 12,000 hours. As a corporate trainer, Lakshmi has trained over 5000 professionals of Private Sector and Public Sector Banks.

Lakshmi holds B.com degree, certifications in IRDA, NISM and also a Diploma in Computerized Financial Accounting (DCFA).

Lakshmi Madhavan

Srinivas Devalla

Mr. Srinivas Devalla brings in experience of 30 years with BFSI industry out of which 12 years with AP Mahesh Coop Bank, 3 years in Banking technology Implementation Finalce with Nelito Systems who were Partners to Infosys for Core Banking Implementation.

Engaged with NIIT for last 15 years as Academic Coordinator of Telangana and AP State, successfully trained hundreds of batches and thousands of students from these states

Mr Srinivas Devalla strength lies in imparting training with clarity and reaching out to students

Srinivas Devalla

S. DEVASEELAN

Versatile banker with 36 years of experience in all the facets of banking and as a trainer in Bank of Baroda.

Engaged with NIIT since 2014. 9 years of experience in NIIT.

Handled corporate programs for DBS bank, Stanchart Bank, Axis bank, Karur Vysya Bank etc.

He is a part of content creation team, updating retail and corporate programs of IFBI NIIT

S. DEVASEELAN

Amitava Ghosh

IFBI trainer with 20 years of experience in Banking operations, software implementation and training. Proficient at ERP systems, RDBMS, and Core Banking systems such as Finacle and Flexcube. Have been associated with IFBi for training on banking operations, sales & management, financial markets, financial products and soft skills.

Apart from having an NISM certification, Amitava is MCP Certified form Microsoft on WinNT platform and OCP certified on ORACLE RDBMS.

Amitava Ghosh

Bhawna Rohera

With over 25 years of experience in Banking industry, Bhavna Rohera brings a vast amount of knowledge and experience in to her training. She has worked with Indian Overseas Bank as well as HSBC Dubai UAE.

Presently a senior trainer with NIIT IFBI, she has been a trainer in the BFSI sector for more than 8 years. She has trained more than 15000  entry level to middle management level employees of leading banks and BFSI companies. Her command areas include retail banking, international banking, soft skills and Finacle software. 
She is passionate & enthusiastic trainer whose goal is to make learning fun.

Bhawna Rohera

Brij Lal Sarwan

Senior Trainer with IFBI NIIT for the last over 9 years.  Handled Retail and Corporate Training Assignments successfully.  Adjudged as Valued Trainer for the years ended 2016, 2017 and 2018 by NIIT.

He has rich banking experience for more than 38 years with Central Bank of India as Regional/Zonal Head. Besides, also empanelled as General Manager (Disciplinary Action) with IDBI Bank for six years. Specialised in all fields of Banking - Banking and financial services Management / Administration / Legal matters / Financial education delivery.

Brij Lal Sarwan

ANJANA BASU

Worked as Deputy Vice President in Axis Bank Ltd, ICICI Bank Ltd; Bharat Overseas Bank Ltd.

Great motivator & source of inspiration to students. This senior trainer has trained more than 1000 students for ICICI Bank.

Engaged with NIIT since 2018. 5 years of experience in NIIT.

ANJANA BASU

ASHWINKUMAR P ADHYARU

30 Years of Experience in Domain of Banking; Engaged with NIIT since 2021

Ashwin Adhyaru is a mission-oriented leader with over 29 years of experience in the domain of Banking.   Has vast experience of working in prominent private sector banks.  Have worked in the areas of Operations, Retail Banking, Transaction Processing, Corporate Banking – Trade Finance and Client Servicing etc .  Acquired Certification in Financial Planning & its various products.

Being an Optimistic & enthusiastic Trainer, has a unique way of teaching the students.  Believes in delivering ,  Traditional Banking along with the Digital Banking. 

Presently a Faculty Trainer with NIIT - BFSI sector for almost 2 years ,  has trained more than 500  entry level new recruits of leading pvt banks, giving them confidence of knowledge when they embark on the first day of their joining the Bank. 

ASHWINKUMAR P ADHYARU

Jagdish Chander Juneja

Having 35 years of rich banking experience in a public sector bank J C Juneja has a vast amount of knowledge and experience. He has worked as Branch Head for almost 20 years in various scales and has headed very large branches in Delhi and Bangalore. He worked as AGM in Zonal Office Delhi in his last leg of service.

Presently a senior trainer with NIIT IFBI, he has been a trainer in the BFSI sector for more than four and a half years. He has trained more than 1000 entry level officers of a leading bank. His command areas are retail banking, HR, International Banking, credit, audit, inspection and soft skills.

He is a passionate and enthusiastic trainer whose goal is to make each learner interactive in the class with a positive proactive and professional mindset. He has a lot of patience and makes each learner comfortable in the class.

Jagdish Chander Juneja

SARV MANGAL AGARWAL

37 years of Banking career with Punjab National Bank. S M Aggarwal has rich banking experience in all banking verticals like Loans, Securities, General Banking, Foreign Exchange, IT field, Audit and training.

Joined NIIT Ltd.in 2016 and conducted Training programs for Sales Officers, Senior officers of ICICI Bank. Besides, conducted programs for Axis Bank  and Bank  of Baroda (General and Finacle 10).

He is a postgraduate in chemistry and done certification in CAIIB, Risk Management Diploma, IT diploma.

SARV MANGAL AGARWAL

Mahendranath

28 years of experience with State Bank of India, in retail banking. Associated with IFBI as a trainer for the last 11 years.

Specialization in Banking, Financial services, Accounting, Insurance, Banking Law, and practice and marketing of services. A passionate trainer, Mahendranath uses data points and practical examples from his vast experience to make classroom highly experiential.

Holds a master’s degree in business administration (MBA).

Mahendranath

R Gururaj

24 years of experience with Andhra Bank as a Branch Head. Corporate trainer at IFBI for the last 8 years.

Conversant with Core Banking solutions as well as all Technology products and channels in Banks and digital payment solutions. Training expertise lies in Banking domain, behavioural and technology-based training.

MBA in Finance, Certified by - IIBF Mumbai and NIBM Pune to be a Banking trainer. Holds CAIIB certification, NSE Certified Capital Market Professional (NCCMP), NISM and Depository Operations Module (NCFM).

Certified Trainer for ICICI I-Banker.

R Gururaj

Sunil Kumar Mittal

Sunil is a senior trainer at IFBI, with 21 years of experience in Banking Operations and 6 years in Marketing of Financial Services, Stock broking, Advising Structuring and placement of securities including Regulatory Compliances. Sunil has had a long stint with Punjab National Bank and also worked with a Stock broking house. He has been a senior trainer with IFBI for the past 10 years.

He possesses certifications in CAIIB, IRDAI, NSE’s National Certification in Financial Markets NSDL and Diploma in Personnel  Management & Industrial Relations.

Sunil Kumar Mittal

TESTIMONIALS

-Jannani
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-Yamuna Kukatpally Center
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-Lavanya Kukatpally Center
-Kritika Preet Vihar Testimonial 1

THE NIIT IFBI ADVANTAGE

 

Customized programme to kick-start BFSI career
55000+ learners placed in the BFSI sector
Trusted brand since the past 14 years
Industry experienced faculty

FAQs

Have a question? Check from our list of frequently asked questions.

Graduate in any stream except Engineering with aggregate scores of >=50% Class X, XII and Graduation (Regular Mode). Age < 24 yrs 3 months. Maximum 1-year gap allowed between 10th to Graduation. Work experience allowed: <2 years

Candidates will need to appear for a Personal Interview. 

The programme comes with 3 placement interviews. However, the job role totally depends on requirements from Banks and other companies in the BFSI sector. Majorly these include roles across Sales & Relationship & Branch Banking roles.

This programme is immersive and covers detailed content to prepare an all-rounded BFSI professional who will be ready to work in any private Banking or Financial service organization. It is a mix of virtual instructor-led classes and guided practice.  Some other features include:

  • Industry immersion - Connect with industry experts and IFBI alumni
  • Regular Webinars for BFSI career counselling
  • Professional grooming sessions
  • Training and certification for NISM (external certification)
  • Guidance for resume building and facing interviews>

NIIT Digital is a Learner Experience Platform where a learner will have access to complete programme-related information such as learner dashboard, learning schedule, self-paced learning content, Live sessions, assessments, faculty and learner engagement, batch group engagement, notifications, and other related delivery services as applicable to a course.

The platform facilitates ease of access through laptops and mobile devices for a rich experience. It can be accessed on the web through www.training.com.

There are as such no pre-requisites for enrollments except the eligibility criteria.

Industry-recognized certificate from NIIT for Post Graduate Program in Banking Sales and Relationship Management

You will need the latest version PC or Laptop along with 2 Mbps internet connection. In order to facilitate learning, we have done tie-ups for deals and offers on laptops, tablets, computer accessories, and many more electronic devices exclusively for NIIT students. For more details, reach out to the respective programme advisor.

The programme comes with lump sum & instalment plans offered by NIIT. In addition to this, there are easy loan options also available. For more details, reach out to respective programme advisor.

PhotoPhoto of the loan applicant
ID proof and Signature ProofPan Card
Primary address ProofAadhar Card/DL/Passport/Voter ID Card
Supporting Address ProofOwnership Proof (Valid Rent Agreement or Utility Bill)
BankingBank Statement - 3 months (Salaried) or 6 months (self-employed)
Income ProofSalary Slips or Business Proof

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