Program in Relationship Management

Fees: ₹ 42,000 + 18% GST 3 months
Placement assurance with ICICI Bank Mentor-led online
Fresh batches launching soon! Stay tuned for your next big opportunity!

The NIIT advantage

Turning ambitions into success at India's second largest bank!
  • Gain hands-on experience with India's largest private bank
  • Learn from industry experts with real-world banking insights
  • Advance your career with a PG Diploma from NIIT IFBI & ICICI Bank
  • NIIT IBFI – Trusted since 2006, building banking careers
Unlock a rewarding banking career with ICICI Bank – assured placement as a Relationship Manager!
  • 50,000 +Learners placed in the BFSI sector*
  • ₹ 2.85 LPAKickstart your career with salaries up to*
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Skills you gain

  • Sales mastery – effectively acquire and retain customers
  • Customer relationship building – develop trust and long-term connections
  • Enhanced professionalism – understand and fulfill customer needs
  • Cross-selling & upselling – maximize opportunities with tailored solutions
  • Digital banking & sales – guide customers on digital channels
  • Compliance & ethical banking – ensure adherence to regulations
  • Communication & business etiquette – enhance professionalism and confidence
  • Branch operations & problem-solving – manage transactions and resolve queries

What you’ll learn

    Cultivate a sales mindset and drive success
  • Acquire new customers by selling ICICI Bank products
  • Develop probing skills for need identification
  • Pitch ICICI Bank products to meet varied customer needs
  • Guide customers on digital sales, channels & adoption
    Build lasting customer relationships & unlock growth!
  • Understand customer needs to enhance relationship value
  • Learn cross-selling & upselling techniques
  • Gain expertise in ICICI Bank & third-party products
  • Resolve common customer queries with confidence
    Deliver service with compliance & trust!
  • Provide outstanding service with a compliance focus
  • Handle customer issues using branch processes & systems
  • Adopt a sales-driven mindset while servicing
  • Maintain compliance with banking rules and ethics
    Sales, Customer Service & Branch Operations
  • Confidently interact with customers via phone, in-branch & on-site
  • Master sales conversations & business communication
  • Enhance grooming, etiquette & professionalism
  • Become a key part of your customer’s financial journey!

Am I eligible to apply?

The minimum eligibility to join is:
  • If you have a minimum of 50% in class X, XII, and graduating (final year) in regular, you're eligible
  • Open to all streams except Engineering, MBA, CA, CS, & ICWAI— launch banking career!
  • Max 1-year gap allowed between 10th & graduation, including medical or course breaks.
  • Undergrads must maintain 50% marks and graduate with a 50% aggregate by 31st Aug '25 – stay eligible, stay ambitious!
  • Age limit: 19 to 25 years — prime time to shape your future!
  • Explore how profiler unlocks your path to placement assistance—check our FAQs!

Enroll in 3 simple steps

  • Fill application

  • Get Screened

  • Pay fees

Application
    +91 Get OTP

    Frequently asked questions

    No faq available at this time.

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