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Virtual Sales and Relationship Management Program

A program that gives any graduate a great start to their career as an Assistant Manager in a Virtual Relationship Management & Virtual Acquisition Management role at Axis Bank

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Mode Of Delivery

Blended Learning This program includes digital learning and virtual ILT based learning

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Assured Career* at Axis Bank
Salary between ₹2.65 to ₹3.1 LPA**, basis location
Posting at Axis Bank Contact Centers
LOI from Axis Bank before the program start

* Provisional offer letter by Axis Bank on admission and final offer on successful programme completion. Past record is no guarantee of future prospects.

** Gross CTC. This is inclusive of non-encashable loan benefits, indicative performance bonus.

# Part of this programme will be online.

Assured Career* at Axis Bank

Salary between ₹2.65 to ₹3.1 LPA**, basis location

Posting at Axis Bank Contact Centers

LOI from Axis Bank before the program start

* Provisional offer letter by Axis Bank on admission and final offer on successful programme completion. Past record is no guarantee of future prospects.

** Gross CTC. This is inclusive of non-encashable loan benefits, indicative performance bonus.

# Part of this programme will be online.

A PROMISING CAREER AWAITS

Job Description
  • Be the one point of contact for customer’s banking requirements,
  • Ensure business for the bank by exploring cross product opportunities,
  • Sell banking products & services based on customer needs through virtual digital platforms,
  • Ensure efficient servicing of requests to create a superior customer experience.

Programme Fee


85,000/-

( Excluding GST @ 18% )


Get an LOI before you pay the fee

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For more payment options

The Program Advantage

Start with Axis Bank

Axis Bank is the third largest private sector bank in India offering entire spectrum of financial services for personal & corporate banking.

Assured Career to begin as an Assistant Manager

Start at one level above the entry-level position and start your career in a Virtual Relationship Management & Virtual Acquisition Management role as an Assistant Manager.

4 Months to a great start at Axis Bank

Just 4 months of training to start a career at Axis Bank as against years of learning and unpredicted future.

Low Investment and High Return

Low investment as against high program fee based trainings. Join one of the leading bank as an Assistant Manager.

Program Highlights

The program is an initiative of AXIS BANK in collaboration with NIIT IFBI and is a combination of virtual training and on-the-job learning, to make future-ready banking professionals.

4 months to start a Banking Career
3 months of Virtual Training
1 month Internship
Industry Mentors
Industry recognized Certificate from NIIT
Day 1-Job Ready

Life at Axis Bank

Life at Axis Bank

Great Salary & Perks

Work with Priority customers

Accelerated Growth Path

Great benefits on achievements

Great Salary & Perks

Work with Priority customers

Accelerated Growth Path

Great benefits on achievements

Career Growth Path

Eligibility

e1

Education Qualification

Scored >= 50% aggregate in X, XII, and Graduation

  • X, XII, and Graduation should be in regular mode (Correspondence, Distance Learning, Vocational, Open Schooling are not allowed).
  • For the candidates having a gap in education, only up to 2 years of the academic gap is allowed after the 10th, not more than that.
  • Mandatory documents: All-Academic Certificates of X, XII, and Graduation
  • Good command of English language is a must for the role.

Eligibilty

Age Criteria

The applicant should be more than 20 years of age at the time of admission.

Additional Criteria
  • Work experience: Candidates with a maximum of 3 years of work-ex can apply. Candidates should have a relieving letter from the employer at the time of admission.
  • Mandatory documents: PAN card, Aadhar Card, Address Proof, Birth Date Proof.

Be #FutureReady in 3 Easy Steps

The program consists of a simple 3-step selection process. After the submission of the application form and clearing the eligibility criteria, the students go through a screening process. Post the successful completion of which guarantees you admission into the program.

The Program Overview

This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager.

  • Training delivery will be done on a Digital Platform in a virtual Instructor-led mode.
  • The training program will be outcome-focused and include a high amount of hands-on practice, case studies, assignments, and real-life scenario-based discussion.
  • The program includes frequent learning confirmation exercises and milestone-based assessments.
  • Communicate proficiently to initiate and build conversations with a variety of customers.

Your Path to Success

To solidify the learnings, students will undergo 4 months of immersive training with real working challenges.

The curriculum is immersive, and the learners will perform tasks of similar complexity, as they would face in the actual role.

Take up real roles and responsibilities during internship and be job-ready from Day 1.

Course Details

This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager. The program will extensively engage you in role plays, case studies, personas-based problem solving and assignments to get you ready for the job role. Expert faculty act as mentors throughout the learning journey.

  • Overview of banking, financial service and insurance industry
  • Retail banking products and processes
  • Service quality
  • Effective customer conversations
  • Managing customer relationships
  • HNI customers
  • Sales Process
  • Preparing
  • Call Opening
  • Making a pitch
  • Cross selling
  • Virtual Selling Skills
  • AXIS Bank products and processes
  • Types of customers
  • Digital banking
  • Premier banking
  • Listening skills
  • Transitions and Paraphrasing
  • Logical Reasoning
  • Grammar
  • Tone and Intonation
  • Vocabulary
  • Business Etiquette
  • Positive Attitude
  • Taking Ownership and initiative
  • Managing emotions using Emotional Intelligence techniques

Life @ NIIT

Real Like Learning

Outcome Oriented

Integrated Problem Solving

Experiential Internship

Real Like Learning

Outcome Oriented

Integrated Problem Solving

Experiential Internship

Program Mentors

Dr. Alok Malhotra

Dr. Alok Malhotra is a senior trainer and academic consultant with NIIT IFBI. Alok has over 30 years of work experience, including 15 years of banking, 6 years of entrepreneurship and 10 years of training experience.


Alok brings with him rich experience across banking, entrepreneurial venture, curriculum design and training delivery in the areas of New Joiner Induction, Financial Management, Behavioral Skills, Sales and Customer Interaction Skills, and Core Banking Solution. He has extensive experience of working with Indian as well as International banks like ANZ Grindlays Bank, ABN AMRO Bank, Bandhan Bank, Various Small Finance Banks and Payments Banks, in all units of retail banking, new branch implementation, system migration, new product launches and setting up of training infrastructure.

Dr. Alok Malhotra

Senior mentor and leads the academic consultant team of NIIT.

Dr. Sushil Kalyani

Dr. Sushil has earned his PhD in Accounting & Finance from the Department of Accounting and Business Statistics, University of Rajasthan. He has done his PGCPF from IIM Indore and has done MBA in Finance, MA in Business Economics, PG Diploma in Foreign Trade, PG Diploma in Financial Management, CA (Inter), ICAI’s Accounting Technician Certificate Program and has qualified UGC NET (Management). 

In his overall experience of 19 years in academics and corporate, he has worked with various institutes including IMI – Bhubaneswar and IIS University Jaipur. In his stint with corporate world, he worked with a Dubai based company in the capacity of Reginal Financial Controller and has handled 25 branches of the company situated in African continent.

Dr. Sushil Kalyani

PhD in Accounting & Finance from the Department of Accounting and Business Statistics, University of Rajasthan. He has done his PGCPF from IIM Indore.

Prof. Arun Kumar

Professor Kumar, an IIM Indore alumnus, is presently working as an Associate Professor at NIIT University, teaching various course related to Banking & Finance to MBA & PGDBM students. His research interest lies in the field of e-Financial Inclusion & Banking Risk Management.

He is a highly accomplished professional with over 30 years’ chronicle of success and a track record of working with reputed & well-known Government owned Banks (including State Bank of Bikaner & Jaipur, Punjab & Sind Bank & UCO Bank) and Best International Rating Agency & Risk Consultant (Dun & Bradstreet Dubai). He has been associated as Consultant (Deputed to Lagos, Nigeria) with Dun & Bradstreet Dubai where he spearheaded the implementation of Basel-II/III, formulation of ICAAP and other credit & operational risk consultancy at Nigeria.

Prof. Arun Kumar

An IIM Indore alumnus, is presently working as an Associate Professor at NIIT University.

THE NIIT IFBI ADVANTAGE

Customized programme to kick-start BFSI career
50000+ learners placed in the BFSI sector
Trusted brand since the past 14 years
Industry experienced faculty

FAQs

Have a question? Check from our list of frequently asked questions.

In case of any concerns you can reach out to the dedicated toll-free 1800 200 8976 between 9 am to 7 pm (Mon-Sat) or drop an email at infoaxis@niit.com .

Graduates from any stream with above 20 years (at the training start date) and work experience between 0-3 years, who are interested to have a rewarding career in the Banking sector should join this course. Note that proficiency in English, spoken and written, is a pre-requisite for the program.

All candidates will need to appear and clear an Online Assessment and an NIIT Interview. The candidates who clear both the stages will be eligible to join the program.

The student will be placed as a Virtual Relationship Management or Virtual Acquisition Management at an Assistant Manager Grade at any of the Axis Bank Contact Centers.

The training will happen virtually on an online digital platform.

Eligible candidates should possess good communication skills and have a good command over the English language, both written and spoken.

Certificate in Virtual Sales and Relationship Management – from NIIT - IFBI

Axis Bank will issue the student with a provisional offer letter that will stand confirmed once the student completes all phases of the training successfully. The student has to be abiding by the terms & conditions mentioned in the offer.

The total fee for the program is ₹85,000 + taxes.

The program fee includes 3 months of online virtual training + 1 months of guided internship at an Axis Bank Contact Center.

Once you are shortlisted and you receive a Welcome Letter form NIIT, you will have to pay an admission fee of ₹5,000. The balance amount will have to be paid before the commencement of training.

Following Documents are required during selection:

  • PAN card Aadhar Card Address Proof (Passport / Driving License/Voter’s Id)
  • Birth Date Proof (Passport / Driving License / Birth Certificate, School Leaving Certificate)
  • Academic Certificates (X, XII, Graduation all documents)
  • Relieving letter from your last employer will be required if you have been or are a working professional

The program fee will be collected in 2 installments as detailed in the Payment Plan. Once the Term starts and you exit in between the installment paid for the respective Term is not refundable. If you wish to leave before the program commencement, then the fee is refunded excluding the admission fee.

The program is an initiative by Axis Bank – NIIT Academy of Relationship and Wealth Management focused on building talent at Axis Bank and aims to create next-generation Virtual RMs.

No, the program requires you to have completed graduation at the time of joining.

The internship will have to be done at any of Axis Bank Contact Centers basis the needs and business requirements of the Bank and will be for one month. There is no stipend paid during the Internship.

No, this is a full-time program and you are required not to be in employment while undergoing this program and at the time of joining this program, you are required to submit a relieving letter from your last employer.

It is the sole discretion of the Bank to place the candidate at any of their given locations depending upon their requirements.

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