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PROGRAMS
- Enterprise Training
- India
Virtual Sales and Relationship Management Program
A program that gives any graduate a great start to their career as an Assistant Manager in a Virtual Relationship Management & Virtual Acquisition Management role at Axis Bank
Limited seats only. Book your slot now.
Mode Of Delivery
Virtual Learning This program includes digital learning and virtual ILT based learning
Assistance Career* at Axis Bank
Salary between ₹2.65 to ₹3.1 LPA**, basis location
Posting at Axis Bank Contact Centers
LOI from Axis Bank before the program start
* Provisional offer letter by Axis Bank on admission and final offer on successful programme completion. Past record is no guarantee of future prospects.
** Gross CTC. This is inclusive of non-encashable loan benefits, indicative performance bonus.
# Part of this programme will be online.
*Terms and Conditions Apply. Refer FAQs.
Assistance Career* at Axis Bank
Salary between ₹2.65 to ₹3.1 LPA**, basis location
Posting at Axis Bank Contact Centers
LOI from Axis Bank before the program start
* Provisional offer letter by Axis Bank on admission and final offer on successful programme completion. Past record is no guarantee of future prospects.
** Gross CTC. This is inclusive of non-encashable loan benefits, indicative performance bonus.
# Part of this programme will be online.
A PROMISING CAREER AWAITS
Job Description
- Be the one point of contact for customer’s banking requirements,
- Ensure business for the bank by exploring cross product opportunities,
- Sell banking products & services based on customer needs through virtual digital platforms,
- Ensure efficient servicing of requests to create a superior customer experience.
Programme Fee
( Excluding GST @ 18% )
Get an LOI before you pay the fee
Apply Now
For more payment options
The Program Advantage
Start with Axis Bank
Assistance Career to begin as an Assistant Manager
4 Months to a great start at Axis Bank
Low Investment and High Return
Program Highlights
The program is an initiative of AXIS BANK in collaboration with NIIT IFBI and is a combination of virtual training and on-the-job learning, to make future-ready banking professionals.
Life at Axis Bank
Life at Axis Bank
Great Salary & Perks
Work with Priority customers
Accelerated Growth Path
Great benefits on achievements
Great Salary & Perks
Work with Priority customers
Accelerated Growth Path
Great benefits on achievements
Career Growth Path
Eligibility
Education Qualification
Scored >= 50% aggregate in X, XII, and Graduation
Age Criteria
The applicant should be more than 20 years of age at the time of admission.
Be #FutureReady in 3 Easy Steps
The program consists of a simple 3-step selection process. After the submission of the application form and clearing the eligibility criteria, the students go through a screening process. Post the successful completion of which guarantees you admission into the program.
The Program Overview
This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager.
- Training delivery will be done on a Digital Platform in a virtual Instructor-led mode.
- The training program will be outcome-focused and include a high amount of hands-on practice, case studies, assignments, and real-life scenario-based discussion.
- The program includes frequent learning confirmation exercises and milestone-based assessments.
- Communicate proficiently to initiate and build conversations with a variety of customers.
Your Path to Success
To solidify the learnings, students will undergo 4 months of immersive training with real working challenges.
The curriculum is immersive, and the learners will perform tasks of similar complexity, as they would face in the actual role.
Take up real roles and responsibilities during internship and be job-ready from Day 1.
Course Details
This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager. The program will extensively engage you in role plays, case studies, personas-based problem solving and assignments to get you ready for the job role. Expert faculty act as mentors throughout the learning journey.
- Overview of banking, financial service and insurance industry
- Retail banking products and processes
- Service quality
- Effective customer conversations
- Managing customer relationships
- HNI customers
- Sales Process
- Preparing
- Call Opening
- Making a pitch
- Cross selling
- Virtual Selling Skills
- AXIS Bank products and processes
- Types of customers
- Digital banking
- Premier banking
- Listening skills
- Transitions and Paraphrasing
- Logical Reasoning
- Grammar
- Tone and Intonation
- Vocabulary
- Business Etiquette
- Positive Attitude
- Taking Ownership and initiative
- Managing emotions using Emotional Intelligence techniques
Program Mentors
Bhawna Roherra
With over 25 years of experience in the Banking industry, Bhavna Rohera brings a vast amount of knowledge and experience into her training. She has worked with Indian Overseas Bank as well as HSBC Dubai UAE.
Senior trainer with NIIT IFBI, she has been a trainer in the BFSI sector for more than 8 years. She is a passionate, enthusiastic, adaptable team player who is always willing to learn and improve. Her goal is to make learning fun.
Bhawna Roherra
Command areas include retail banking, international banking, soft skills and Finacle software.
Gayathri Anand
Gayatri Anand, BFSI trainer with an experience of 12 years in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.
Gayatri has been associated with IFBI for about 7 years and managed the education delivery for Pune. She has an MBA degree in HR and certification in CAIIB.
Gayathri Anand
Rich experience in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.
Prof. Arun Kumar
Professor Kumar, an IIM Indore alumnus, is presently working as an Associate Professor at NIIT University, teaching various course related to Banking & Finance to MBA & PGDBM students. His research interest lies in the field of e-Financial Inclusion & Banking Risk Management.
He is a highly accomplished professional with over 30 years’ chronicle of success and a track record of working with reputed & well-known Government owned Banks (including State Bank of Bikaner & Jaipur, Punjab & Sind Bank & UCO Bank) and Best International Rating Agency & Risk Consultant (Dun & Bradstreet Dubai). He has been associated as Consultant (Deputed to Lagos, Nigeria) with Dun & Bradstreet Dubai where he spearheaded the implementation of Basel-II/III, formulation of ICAAP and other credit & operational risk consultancy at Nigeria.
Prof. Arun Kumar
An IIM Indore alumnus, is presently working as an Associate Professor at NIIT University.
THE NIIT IFBI ADVANTAGE
Customized programme to kick-start BFSI career
50000+ learners placed in the BFSI sector
Trusted brand since the past 14 years
Industry experienced faculty
FAQs
Have a question? Check from our list of frequently asked questions.
In case of any concerns you can reach out to the dedicated toll-free 1800 200 8976 between 9 am to 7 pm (Mon-Sat) or drop an email at infoaxis@niit.com .
Graduates from any stream with above 20 years (at the training start date) and work experience between 0-3 years, who are interested to have a rewarding career in the Banking sector should join this course. Note that proficiency in English, spoken and written, is a pre-requisite for the program.
All candidates will need to appear and clear an Online Assessment and an NIIT Interview. The candidates who clear both the stages will be eligible to join the program.
The student will be placed as a Virtual Relationship Management or Virtual Acquisition Management at an Assistant Manager Grade at any of the Axis Bank Contact Centers.
The training will happen virtually on an online digital platform.
Eligible candidates should possess good communication skills and have a good command over the English language, both written and spoken.
Certificate in Virtual Sales and Relationship Management – from NIIT - IFBI
Axis Bank will issue the student with a provisional offer letter that will stand confirmed once the student completes all phases of the training successfully. The student has to be abiding by the terms & conditions mentioned in the offer.
The total fee for the program is ₹85,000 + taxes.
The program fee includes 3 months of online virtual training + 1 months of guided internship at an Axis Bank Contact Center.
Once you are shortlisted and you receive a Welcome Letter form NIIT, you will have to pay an registration fee of ₹15,000. The balance amount will have to be paid before the commencement of training.
Following Documents are required during selection:
- PAN card Aadhar Card Address Proof (Passport / Driving License/Voter’s Id)
- Birth Date Proof (Passport / Driving License / Birth Certificate, School Leaving Certificate)
- Academic Certificates (X, XII, Graduation all documents)
- Relieving letter from your last employer will be required if you have been or are a working professional
The program fee will be collected in 3 installments as detailed in the Payment Plan. Once the term starts and you exit in between the installment paid for the respective Term is refundable. If you wish to leave before the program commencement, then the fee is refunded including the registration fee.
The program is an initiative by Axis Bank – NIIT Academy of Relationship and Wealth Management focused on building talent at Axis Bank and aims to create next-generation Virtual RMs.
No, the program requires you to have completed graduation at the time of joining.
The internship will have to be done at any of Axis Bank Contact Centers basis the needs and business requirements of the Bank and will be for one month. There is no stipend paid during the Internship.
No, this is a full-time program and you are required not to be in employment while undergoing this program and at the time of joining this program, you are required to submit a relieving letter from your last employer.
It is the sole discretion of the Bank to place the candidate at any of their given locations depending upon their requirements.
There is no loan applicable
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