BPO Training

Offerings:

• Certificate in Effective Communication Program​The Certificate in Effective Communication (CEC) program aims to start fro... Know More​The Certificate in Effective Communication (CEC) program aims to start from a basic level of knowledge and skills required for communication in English. This is a foundation program that will enable candidates to gain the ability to maintain a basic conversation in English confidently. This program is the foundation to move to advanced courses that will enable entry level jobs to enhance their career.Collapse
• Certificate Program in BPO Customer Service ​This product provides Customer Service training, which is common for all w... Know More​This product provides Customer Service training, which is common for all with an additional sales/collections training depending on which process and line of business the trainees will be aligned with-in the BPO Industry. This program is being created for graduates/Final year of any stream (non-engineer and post graduates) who is interested in Joining in BPO Industry.Collapse
• Professional Certificate in Banking Operations Program​The program Professional Certificate in Banking Operation (PCIBO) has been... Know More​The program Professional Certificate in Banking Operation (PCIBO) has been launched with the key objective of generating professionals for banking service industry, who can efficiently handle day to day banking operations both at front office & back office. The professionals would be able to successfully handle operations in almost all domains of banking from retail banking to International trade. Successfully does not mean just being defined as finding a solution to the problem but also communicating the solution correctly to the client.Collapse
• Professional Certificate in Effective Communication Program​The Professional Certificate in Effective Communication (PCIEC) program ai... Know More​The Professional Certificate in Effective Communication (PCIEC) program aims to create industry ready professionals at entry level endowed with knowledge, skills and attitudes required for communication jobs in the Business Services Industry. The program provides comprehensive communication capabilities that Business Services Industry representatives require to succeed in the job. This course has been structured and designed in consultation with leaders in the industry to identify the specific capabilities that matter, based on their real-world experience and requirements.Collapse
• Professional Certificate in Finance and Accounting Program​The Professional Certificate in Finance and Accounting (PCIFA) program has... Know More​The Professional Certificate in Finance and Accounting (PCIFA) program has been developed to create industry ready professionals at entry level endowed with understanding of the terminologies, nuances, and working of the Finance and Accounting outsourced services.Collapse