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Post Graduate Diploma in Sales and Relationship Banking

An online blended learning programme for graduates that gives you a job as a Value Banker with ICICI Bank, India’s leading private sector bank.
4.3 Rating | 16 Student reviews

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Mode Of Delivery

ONLINE You will need the Latest version PC or Laptop along with 2 Mbps internet connection.

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Assured Job Opportunity
Role as a Value Banker
Starting salary 2.05L-2.60L p.a
25000+ Learners Placed

Assured Job Opportunity

Role as a Value Banker

Starting salary 2.05L-2.60L p.a

25000+ Learners Placed

Your Door To A Glorious Career In Banking

The programme has been specially designed for ICICI Bank with NIIT IFBI as the training partner to build a pool of Value Bankers, who can contribute to the growing momentum of the sector and help the bank achieve new levels of profitability and customer relationships.

320-hours programme
Expert Faculty
Mon - Sat
Case Studies
Digital Skills
Role plays

An assured opportunity to get job at ICICI Bank

The programme is aimed to start a career as a Value Banker at ICICI Bank, which is The Best Company to Work for in the BFSI sector & 4th rank in Top 10 companies across all sectors as per the survey done by Business Today in 2020. A Value Banker is someone who adds value to the bank and the customers. They identify and understand the financial needs of the customers and provide suitable solutions for them. They play a vital role in acquiring new customers & cross-selling to existing customers. Thus, the programme aims to create first-day-first-hour industry-ready entry-level modern banking professionals, for a modern banking sector!

  • 3 months paid internship
  • Starting salary of 2.05L-2.60L p.a
  • Prestigious role of a Value Banker
  • Fulfilling job with a scope to grow in the future

Career Growth Path

Career Opportunity image

Programe Overview

Programme Overview

NIIT IFBI in collaboration with ICICI Bank has designed a comprehensive portfolio of a training programme and developed a relevant course content that hones the soft and hard skills needed by new-age banks, thus creating industry-ready professionals.

The programme is delivered using NIIT’s digital platform, where expert faculty members engage participants in a variety of experiential activities. Participants interact with faculty and other participants, perform video-based role-plays and submit their assignments as per the curriculum plan.

  • Get hands-on knowledge of Finacle software
  • Understand the products, processes and policies of ICICI Bank
  • Get a holistic understanding of the Banking industry
  • Acquire skills and techniques for selling banking and financial products

PROGRAMME FEE

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Be #FutureReady in 3 Easy Steps

The programme consists of a simple 3-step selection process. After the submission of the application form and clearing the eligibility criteria, the students go through a screening process. Post the successful completion of which guarantees your admission to our programme.

Process

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Eligibility

e1

Education Qualification

Scored >= 50% aggregate in X, XII, and Graduation.
 

Additional Criteria
  • X, XII & Graduation should be in Regular mode (No other means like Correspondence Mode or Distance Learning, Vocational, Open schooling is allowed).
  • No year gap in academics is allowed between 10th till Graduation

Eligibilty

Age Criteria

The applicant should be between 19-25 years of age at the time of admission to this programme.

Additional Criteria
  • Must possess PAN card and Aadhaar card & submit a copy of the same at the time of the selection process.
  • Candidate with 0-2 years of work experience can also apply.

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Course Details

This programme is immersive and provides you with a realistic experience of working with customers, products, processes, and systems of ICICI Bank. Below is a summary of the key modules.

  • Understand the link between Bank and customers
  • Believe that your role can create value for customers through selling ICICI Bank products
  • Understand the art and science of Sales
  • Confidently drive sales conversations with customers
  • Learn to acquire new customers by selling ICICI bank products
  • Learn probing skills for need identification
  • Learn to resolve varied customer needs by pitching ICICI Bank Products
  • Learn to guide customers on digital sales, channels & adoption
  • Confidently interact with customers on the phone, in-branch, and at their home/office
  • Understand customers and their family to identify opportunities to enhance relationship value
  • Learn to cross-sell and upsell based on customer need
  • Acquire knowledge of ICICI Bank and third-party products to offer the right solutions
  • Learn to resolve common customer queries
  • Learn to service customers with a compliance mindset
  • Handle common customer issues using branch processes
  • Utilize common systems through the customer life cycle
  • Display a sales mindset while servicing

THE NIIT DIGITAL ADVANTAGE

LIVE ONLINE CLASSES

LIVE ONLINE CLASSES

Real-time classes conducted by NIIT Instructors at fixed batch timings.

CLASSROOM-LIKE EXPERIENCE

CLASSROOM-LIKE EXPERIENCE

Get answers to your queries from Instructors in real-time.

PEER AND FACULTY CONNECT

PEER AND FACULTY CONNECT

Be a part of the National Batch & connect to classmates all-over India.

LEARNING RESOURCES

LEARNING RESOURCES

Avail resources–like App, Guided Practice, Hands-on exercises, and more.

ROLE PLAYS AND CASE STUDIES

ROLE PLAYS AND CASE STUDIES

Online & skill-based tests along with role plays & case studies.

NEAREST NIIT CENTER SUPPORT

NEAREST NIIT CENTER SUPPORT

Get assistance from the Nearest NIIT Centre for any support or query.

Expert Faculty

Dr. Alok Malhotra

Dr. Alok Malhotra is a senior trainer and academic consultant with NIIT IFBI. Alok has over 30 years of work experience, including 15 years of banking, 6 years of entrepreneurship and 10 years of training experience.


Alok brings with him rich experience across banking, entrepreneurial venture, curriculum design and training delivery in the areas of New Joiner Induction, Financial Management, Behavioral Skills, Sales and Customer Interaction Skills, and Core Banking Solution. He has extensive experience of working with Indian as well as International banks like ANZ Grindlays Bank, ABN AMRO Bank, Bandhan Bank, Various Small Finance Banks and Payments Banks, in all units of retail banking, new branch implementation, system migration, new product launches and setting up of training infrastructure.

Dr. Alok Malhotra

Senior mentor and leads the academic consultant team of NIIT.

Malathi Vinod

Academic Coordinator and Trainer with IFBI for over 5 years. Has delivered more than 6000 hours of training entry-level to the middle management level of employees of leading banks and Insurance companies.

Malathi Vinod

Academic Co-ordinator and Trainer with IFBI for over 5 years.

Amitava Ghosh

Amitav Ghosh, IFBI trainer with 20 years of experience in Banking operations, software implementation and training. Proficient at ERP systems, RDBMS, and Core Banking systems such as Finacle and Flexcube. Have been associated with IFBi for training on banking operations, sales & management, financial markets, financial products, and soft skills.

Amitava Ghosh

MCP Certified from Microsoft on WinNT platform and OCP certified on ORACLE RDBMS.

Antara Bhadury

Antara is an experienced Banking trainer with over 15 years of experience in Banking, Insurance, and Behavioural Finance, Negotiation, Sales, Customer Relationship Management (CRM), Siebel, and Team Building.

Antara had a successful Banking career for 8 years with ICICI Bank. Awarded for exemplary Customer Service and Quality Achievement.

Antara Bhadury

Master's degree in Tourism, certification in Hospitality Management and certification in Mutual Funds, Risk Management, and Capital Markets.

Bhawna Roherra

With over 25 years of experience in the Banking industry, Bhavna Rohera brings a vast amount of knowledge and experience into her training. She has worked with Indian Overseas Bank as well as HSBC Dubai UAE.

Senior trainer with NIIT IFBI, she has been a trainer in the BFSI sector for more than 8 years. She is a passionate, enthusiastic, adaptable team player who is always willing to learn and improve. Her goal is to make learning fun.

Bhawna Roherra

Command areas include retail banking, international banking, soft skills and Finacle software.

Deepak Garg

Deepak is an Academic Coordinator and BFSI trainer with IFBI for over 14 years.  Besides being a specialist in Banking Domain, he has undertaken academic delivery for more than 11,000 hrs. He has trained more than 5000 professionals in various Private sector and Public sector banks.

He is Post Graduate in Statistics from the Hindu College University of Delhi secured the first position in college. He completed his PGDCA from Jamia Hamdard University.

Deepak Garg

Rich experience in Banking operations, software implementation and training.

Gayathri Anand

Gayatri Anand, BFSI trainer with an experience of 12 years in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.

Gayatri has been associated with IFBI for about 7 years and managed the education delivery for Pune. She has an MBA degree in HR and certification in CAIIB.

Gayathri Anand

Rich experience in Retail Branch banking (Asset and Liabilities), Trade Finance, Corporate loans, Credit management for MSME, and mid corp.

Reviews and Ratings

Ratings

Reviews

4.3

16 Ratings

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Reviews

Lokesh

Lokesh

29-09-2019

Excited to start my career in the banking industry. It's a great opportunity to gain hand-on banking tools from NIIT and will always recommend PGDSRB programme.

Asha Kumari Sahu

Asha Kumari Sahu

19-09-2019

It's a great opportunity for me to start my career in the banking industry and with the ICICI bank, I can clearly see my dreams coming true. Glad to NIIT for offering a fast track programme which will help in gaining all the skills and knowledge required in the banking sector.

Battula Yesu Sudha

Battula Yesu Sudha

29-09-2019

Feeling blessed to start my career with ICICI Bank as a value banker. Hope it will grow my career. My overall experience with the NIIT PGDRSB programme was really amazing learned several new concepts that will definitely help in gaining expertise in the banking industry.

Kapil Sharma

Kapil Sharma

19-09-2019

It will be a great achievement for me to start my new career with ICICI Bank. My overall experience at NIIT was really good. PGDSRB programme gave me the confidence to work with the top-most bank.

Ruturaj Atulbhai Tur

Ruturaj Atulbhai Tur

10-12-2019

Future growth with advance learning process about the banking sector, amazingly designed, especially with fast track batch.

Vasil Zaid

Vasil Zaid

10-12-2019

It's a great opportunity for me to be a part of ICICI Bank and working at ICICI Bank was a dream come true for me. The faculty at NIIT are so good and supportive, they always help their students with quality education and guidance.

Lovepreet kaur

Lovepreet kaur

10-12-2019

It is a turning point in my career. I have learnt so many things.. Overall experience at NIIT was really good and satisfactory. Also, the faculty here are very supportive and helpful they provide us with all the important guidelines that are really helpful to be a value banker.

Vijayabalaji E

Vijayabalaji E

11-12-2019

Very excited to start my career with the world's largest bank, ICICI Bank. It is a great opportunity for me to work in the leading private sector bank. Thanks to NIIT for all the training. I had a very good experience in studying the PGDSRB programme. I am also satisfied with the faculty and the atmosphere during my course period.

Shivani Kalani

Shivani Kalani

01-11-2019

It's an overwhelming feeling to be a part of the top bank in the private banking sector right at the beginning of my professional life. The experience at NIIT has been really great. The center head and my mentor have been really supportive and cooperative throughout the course period.

Yashmeet bhatia

Yashmeet bhatia

04-12-2019

The banking sector is really a fast-growing sector in India. By starting our career from ICICI bank is really a great opportunity. I feel it is a turning point in my life. NIIT is a great platform for those who want to start their career in the banking sector by PGDSRB programme. NIIT provides the best faculty & good infrastructure to the students for easy learning. Thanks to NIIT and will always recommend NIIT to those who believe in fast learning programmes.

Gurudas Gurav

Gurudas Gurav

01-11-2019

NIIT is one of the great platform to start a career in the Banking industry. All the youngsters who are willing to establish their careers in the banking sector, PGDSRB programme provides you with such a great opportunity to work with a brand called ICICI Bank. The NIIT is a best institution which provides vocational training to educated youngsters. All the staff members and faculties are excellent. They always co-operate.

Abhijit Ashok Magadum

Abhijit Ashok Magadum

01-11-2019

It's a good opportunity for me to start my career in the Banking industry with ICICI bank. I am thankful to NIIT. My overall experience at the NIIT PGDSRB programme is really amazing. The teaching staff here is helpful and always understands student situations, and helps us in learning difficult concepts in the Banking field.

Shital Basagoudar

Shital Basagoudar

01-10-2019

After joining NIIT, I found really good and well-experienced faculty they help us in building our overall career in the banking sector. Moreover, ICICI bank training really helped me in establishing a career in the top banks. PGDSRB programme provides you to be a value banker and helps you to understand all the ups and downs in the banking industry. Always recommend NIIT and IFBI training programmes.

Ummul Baneen

Ummul Baneen

11-09-2019

NIIT and IFBI gave my dreams new wings, to start a career with one of the topmost the bank was a dream for me but with the help of NIIT PGDSRB programme, found a new direction to my career. The faculty at NIIT really supported me during the classes and ICICI bank training. Always recommend NIIT PGDRSB programme to those who want to be a value banker in life.

Chaithra

Chaithra

03-09-2019

It is a good opportunity for students as-well-as for the freshers who are looking for a career in the Banking Industry. Thankful to NIIT PGDSRB programme for providing the best training for the banking industry.

Santosh Gowda

Santosh Gowda

28-09-2019

Every new day comes with new learning opportunities. Extremely lucky to be a part of ICICI bank as my career start point. NIIT teaching faculty are really nice and supportive. NIIT provides us with bank training and guided us to through-out my programme.

Testimonials

THE NIIT IFBI ADVANTAGE

Customized programme for ICICI Bank
50000+ learners placed in the BFSI sector
Trusted brand since the past 13 years
Industry experienced faculty

FAQs

Have a question? Check from our list of frequently asked questions.

Graduates from any stream (with or without work experience) with age between 19-25 years (at the training start date) and who are interested to have a rewarding career in ICICI Bank.

Candidates will need to appear for the English Proficiency Test (where student’s basic English writing skills are evaluated), ICICI Bank Sales Profiler Test (that checks a candidate’s aptitude for sales profiles), followed by a Personal Interview and Aptitude test (which tests Numerical Comprehension, Verbal Comprehension, Series Completion & Basic aptitude. A candidate who clears all the above rounds is eligible to register for the programme.

The programme comes with a placement offer from ICICI Bank. On successful completion of the course, the candidates will be absorbed in the bank but the exact assignment and nature of the work will be the sole prerogative of ICICI Bank. Sales will be an essential feature of all the possible roles.

This programme is immersive and provides you with a realistic experience of working with customers, products, processes, and systems of ICICI Bank. The programme will extensively engage you in role plays, case studies, persona-based problem solving, and assignments to get you ready for the Value Banker role. Expert faculty act as mentors throughout the learning journey. The programme incorporates the latest knowledge of the products and processes of ICICI Bank.

NIIT Digital is a Learner Experience Platform where a learner will have access to complete programme related information such as learner dashboard, learning schedule, self-paced learning content, Live sessions, assessments, faculty and learner engagement, batch group engagement, notifications, and other related delivery services as applicable to the course.

The platform facilitates ease of access through laptops and mobile devices for a rich experience. It can be accessed on the web through www.training.com.

There are as such no pre-requisites for enrollments except the eligibility criteria.

Certificate for Post Graduate Diploma in Sales and Relationship Banking

P.S. NISM Series V-A preparation will be covered in the course curriculum. But it is up to the individual student to register and sit for the certification on his/her own. NIIT will play no role in the actual certification.

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