NIIT is India’s Most Customer Responsive Educational Institution:
Avaya GlobalConnect Award 2007
New Delhi, January 23, 2008: NIIT, leading Global Talent
Development Corporation and Asia’s largest trainer has been conferred the
coveted Avaya GlobalConnect Customer Responsiveness 2007, in the Educational
Institutions’ Category for the third consecutive year. The Award instituted by
Avaya GlobalConnect (AGC), a leading player in converged communication solution
space, aims at honouring companies that have fared exceedingly well in their
customer responsive policies and practices.
In a survey conducted by noted research agency AC Nielson, NIIT was rated
highest in the educational institutions’ category, on prescribed parameters of
responsiveness, customer education, top management emphasis, innovation and
learning.
Mr. E. Venkatesan, Head of NIIT’s West Zone Operations received the award
at a glittering award ceremony held in Mumbai recently.
Aimed at taking the Customer Responsiveness movement to new heights, in
India, Avaya GlobalConnect, in partnership with The Economic Times, launched the
Customer Responsiveness Award in 2005. This year, the awards were presented to
17 of the 160 participating organizations that have shown a commitment to
Customer Responsiveness and measured high on a stringent evaluation procedure
drawn by leading business intelligence and market research firms in the
country.
Winners from the other 17 categories included Jet Airways (in airlines
category), Mahindra Holidays & Resorts (Travel and Tourism), Taj Hotels
Resorts and Palaces (hotels), Acer (IT hardware), Infrasoft Technologies and
Wipro (IT Software), Citigroup Global Services (BPO), Apollo Hospitals
(Healthcare), NIIT (Educational Institutions), Maruti Suzuki (Automobiles),
Kotak Securities (Financial Services), ICICI Bank (banking), ICICI Prudential
(Insurance), ITC (Foods), LG Electronics (Consumer Durables), DHL Express
(Logistics), Reliance Industries, Nagothane manufacturing division
(Manufacturing) and RITES ( PSU).
The Award methodology has been designed by Professor M. Janakiraman of IIM,
Lucknow and is a revolutionary attempt to quantify the efforts the companies are
putting into the Customer Responsiveness cause.
About NIIT
NIIT, Asia’s No. 1 trainer and leading Global Talent Development
Corporation, offers learning and knowledge solutions to 5 million students
across 32 countries.
Leading IT magazine Dataquest has conferred upon NIIT, the Top IT Training
Company Award 2007. Rated among India’s Superbrands (2003-05), NIIT’s
Individual Learning Business offerings include:
Industry-endorsed programs for students seeking careers in IT: GNIIT, Integrated
ANIIT for Engineers (IAE) and Advanced Technology Programs for IT professionals.
For working professionals, NIIT Imperia, Centre for Advanced Learning,
offers Executive Management Education Programmes in association with Indian
Institutes of Management (IIMs) at Ahmedabad, Indore and Kolkata.
NIIT Institute of Finance Banking & Insurance (IFBI),
formed with equity participation from ICICI Bank, offers programs to develop
talent for the banking industry.
NIIT offers turnkey IT integration program for schools. NIIT has provided
computer-based learning to over 5000 government and private schools.
NIIT’s Corporate Learning Solutions, offers integrated
learning solutions (including strategic consulting, learning design, content
development, delivery, technology, assessment and learning management) to
Fortune 500 companies, Universities, Technology companies, Training corporations
and Publishing houses.
Element K delivers learning solutions for customers and
partners through a tailored combination of catalog learning products,
technology, and services. The offerings include: vLab®:
hands-on labs, instructor-led courseware, comprehensive e-reference libraries,
technical journals, and KnowledgeHub™: hosted learning
management platform.
NIIT together with Element K is now the first and the best choice
for comprehensive learning solutions, worldwide.
For media queries, please contact: