Program in Relationship Management for Under Graduates (PRMUG)

An online blended learning program for final year under graduate students that gets you Day-1 job-ready to join ICICI Bank as a Relationship Manager.
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Mode Of Delivery

ONLINE You will need the Latest version PC or Laptop along with 2 Mbps internet connection.

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Assured Job Opportunity*
Role as a Relationship Manager
90 Days Programme
25000+ Learners Placed**

Assured Job Opportunity*

Role as a Relationship Manager

90 Days Programme

25000+ Learners Placed**

Your Door To A Glorious Career In Banking

The programme has been specially designed for ICICI Bank with NIIT IFBI as the training partner to build a pool of Relationship Manager, who can contribute to the growing momentum of the sector and help the bank achieve new levels of profitability and customer relationships.

90 Days programme
Expert Faculty
Mon - Sat
Case Studies
Digital Skills
Role plays

An assured opportunity to get job at ICICI Bank

The programme is aimed to start a career as a Relationship Manager at ICICI Bank, which is The Best Company to Work for in the BFSI sector & 4th rank in Top 10 companies across all sectors as per the survey done by Business Today in 2020. A Relationship Manager is someone who adds value to the bank and the customers. They identify and understand the financial needs of the customers and provide suitable solutions for them. They play a vital role in acquiring new customers & cross-selling to existing customers. Thus, the program aims to create first-day-first-hour industry-ready entry-level modern banking professionals, for a modern banking sector!

  • Starting salary of 2.85L p.a
  • Prestigious role of a Relationship Manager
  • Fulfilling job with a scope to grow in the future

Career Growth Path


Programe Overview

Programme Overview

NIIT IFBI in collaboration with ICICI Bank has designed a comprehensive portfolio of a training programme and developed a relevant course content that hones the soft and hard skills needed by new-age banks, thus creating industry-ready professionals.

The programme is delivered using NIIT’s digital platform, where expert faculty members engage participants in a variety of experiential activities. Participants interact with faculty and other participants, perform video-based role-plays and submit their assignments as per the curriculum plan.

  • Understand the products, processes and policies of ICICI Bank
  • Get a holistic understanding of the Banking industry
  • Acquire skills and techniques for selling banking and financial products


Start Date


Delivery Mode



Plus GST @ 18%

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Be #FutureReady in 3 Easy Steps

The programme consists of a simple 3-step selection process. After the submission of the application form and clearing the eligibility criteria, the students go through a screening process. Post the successful completion of which guarantees your admission to our programme.


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Education Qualification

Scored >= 50% aggregate in X, XII, and UnderGraduation (completed years/semesters) with no backlog.

Additional Criteria
  • X, XII & Graduation should be in Regular mode (No other means like Correspondence Mode or Distance Learning, Vocational, Open schooling is allowed).
  • 1 year gap in academics is allowed between 10th till Graduation


Education Qualification

Candidate should be pursuing final year of graduation and in the last stage of their final year college curriculum / exams. Student should complete their Graduation on or before 31 Aug 2023

Additional Criteria
  • Must possess PAN card and Aadhaar card & submit a copy of the same at the time of the selection process.

Check Eligibility

Course Details

This programme is immersive and provides you with a realistic experience of working with customers, products, processes, and systems of ICICI Bank. Below is a summary of the key modules.

  • Understand the link between Bank and customers
  • Believe that your role can create value for customers through selling ICICI Bank products
  • Understand the art and science of Sales
  • Confidently drive sales conversations with customers
  • Learn to acquire new customers by selling ICICI bank products
  • Learn probing skills for need identification
  • Learn to resolve varied customer needs by pitching ICICI Bank Products
  • Learn to guide customers on digital sales, channels & adoption
  • Confidently interact with customers on the phone, in-branch, and at their home/office
  • Understand customers and their family to identify opportunities to enhance relationship value
  • Learn to cross-sell and upsell based on customer need
  • Acquire knowledge of ICICI Bank and third-party products to offer the right solutions
  • Learn to resolve common customer queries
  • Learn to service customers with a compliance mindset
  • Handle common customer issues using branch processes
  • Utilize common systems through the customer life cycle
  • Display a sales mindset while servicing




Real-time classes conducted by NIIT Instructors at fixed batch timings.



Get answers to your queries from Instructors in real-time.



Be a part of the National Batch & connect to classmates all-over India.



Avail resources–like App, Guided Practice, Hands-on exercises, and more.



Online & skill-based tests along with role plays & case studies.

Expert Faculty

S Narayanan

Rich experience as a trainer and well versed in teaching Banking, Finance, Soft Skills, sales & management & Quants Aptitude.

Served in a Public Sector Bank for 36+ years.

14 years of experience in NIIT. Trained 10,000+ young professionals for NIIT IFBI, fulfilling their career aspirations and helped them join various institutions in BFSI sector. Trained young NIIT learners in Aptitude to enhance their employability.

He is a part of content creation team, updating retail and corporate programs of IFBI NIIT.

S Narayanan

Deepak Garg

Deepak is an Academic Co-ordinator and BFSI trainer with IFBI for over 14 years.  Besides being a specialist in Banking Domain, he has undertaken academic delivery for more than 11,000 hrs. He has trained more than 5000 professionals in various Private sector and Public sector banks.

He has rich experience in Banking operations, software implementation and training. Proficient in ERP systems and Core Banking solutions such as Finacle and Flexcube. Deepak manages a team of 30 trainers spread over Delhi, UP, Haryana and MP.

He is Post Graduate in Statistics from Hindu College University of Delhi secured first position in college. He completed his PGDCA from Jamia Hamdard University.

Deepak Garg

Lakshmi Madhavan

Lakshmi is a seasoned professional having 32 years of experience with premier Private Banking institutions. She is the Academic Coordinator for NIIT IFBI- East since 2008.

Lakshmi has rich expertise in developing the employability skills of individuals.  Besides being a Training specialist in Banking Domain, her forte is Soft Skills, Customer Service, Behavioural Science and Selling skills. She has undertaken academic delivery for more than 12,000 hours. As a corporate trainer, Lakshmi has trained over 5000 professionals of Private Sector and Public Sector Banks.

Lakshmi holds degree, certifications in IRDA, NISM and also a Diploma in Computerized Financial Accounting (DCFA).

Lakshmi Madhavan

Srinivas Devalla

Mr. Srinivas Devalla brings in experience of 30 years with BFSI industry out of which 12 years with AP Mahesh Coop Bank, 3 years in Banking technology Implementation Finalce with Nelito Systems who were Partners to Infosys for Core Banking Implementation.

Engaged with NIIT for last 15 years as Academic Coordinator of Telangana and AP State, successfully trained hundreds of batches and thousands of students from these states

Mr Srinivas Devalla strength lies in imparting training with clarity and reaching out to students

Srinivas Devalla


Versatile banker with 36 years of experience in all the facets of banking and as a trainer in Bank of Baroda.

Engaged with NIIT since 2014. 9 years of experience in NIIT.

Handled corporate programs for DBS bank, Stanchart Bank, Axis bank, Karur Vysya Bank etc.

He is a part of content creation team, updating retail and corporate programs of IFBI NIIT


Amitava Ghosh

IFBI trainer with 20 years of experience in Banking operations, software implementation and training. Proficient at ERP systems, RDBMS, and Core Banking systems such as Finacle and Flexcube. Have been associated with IFBi for training on banking operations, sales & management, financial markets, financial products and soft skills.

Apart from having an NISM certification, Amitava is MCP Certified form Microsoft on WinNT platform and OCP certified on ORACLE RDBMS.

Amitava Ghosh

Bhawna Rohera

With over 25 years of experience in Banking industry, Bhavna Rohera brings a vast amount of knowledge and experience in to her training. She has worked with Indian Overseas Bank as well as HSBC Dubai UAE.

Presently a senior trainer with NIIT IFBI, she has been a trainer in the BFSI sector for more than 8 years. She has trained more than 15000  entry level to middle management level employees of leading banks and BFSI companies. Her command areas include retail banking, international banking, soft skills and Finacle software. 
She is passionate & enthusiastic trainer whose goal is to make learning fun.

Bhawna Rohera

Brij Lal Sarwan

Senior Trainer with IFBI NIIT for the last over 9 years.  Handled Retail and Corporate Training Assignments successfully.  Adjudged as Valued Trainer for the years ended 2016, 2017 and 2018 by NIIT.

He has rich banking experience for more than 38 years with Central Bank of India as Regional/Zonal Head. Besides, also empanelled as General Manager (Disciplinary Action) with IDBI Bank for six years. Specialised in all fields of Banking - Banking and financial services Management / Administration / Legal matters / Financial education delivery.

Brij Lal Sarwan


Worked as Deputy Vice President in Axis Bank Ltd, ICICI Bank Ltd; Bharat Overseas Bank Ltd.

Great motivator & source of inspiration to students. This senior trainer has trained more than 1000 students for ICICI Bank.

Engaged with NIIT since 2018. 5 years of experience in NIIT.



30 Years of Experience in Domain of Banking; Engaged with NIIT since 2021

Ashwin Adhyaru is a mission-oriented leader with over 29 years of experience in the domain of Banking.   Has vast experience of working in prominent private sector banks.  Have worked in the areas of Operations, Retail Banking, Transaction Processing, Corporate Banking – Trade Finance and Client Servicing etc .  Acquired Certification in Financial Planning & its various products.

Being an Optimistic & enthusiastic Trainer, has a unique way of teaching the students.  Believes in delivering ,  Traditional Banking along with the Digital Banking. 

Presently a Faculty Trainer with NIIT - BFSI sector for almost 2 years ,  has trained more than 500  entry level new recruits of leading pvt banks, giving them confidence of knowledge when they embark on the first day of their joining the Bank. 


Jagdish Chander Juneja

Having 35 years of rich banking experience in a public sector bank J C Juneja has a vast amount of knowledge and experience. He has worked as Branch Head for almost 20 years in various scales and has headed very large branches in Delhi and Bangalore. He worked as AGM in Zonal Office Delhi in his last leg of service.

Presently a senior trainer with NIIT IFBI, he has been a trainer in the BFSI sector for more than four and a half years. He has trained more than 1000 entry level officers of a leading bank. His command areas are retail banking, HR, International Banking, credit, audit, inspection and soft skills.

He is a passionate and enthusiastic trainer whose goal is to make each learner interactive in the class with a positive proactive and professional mindset. He has a lot of patience and makes each learner comfortable in the class.

Jagdish Chander Juneja


37 years of Banking career with Punjab National Bank. S M Aggarwal has rich banking experience in all banking verticals like Loans, Securities, General Banking, Foreign Exchange, IT field, Audit and training.

Joined NIIT 2016 and conducted Training programs for Sales Officers, Senior officers of ICICI Bank. Besides, conducted programs for Axis Bank  and Bank  of Baroda (General and Finacle 10).

He is a postgraduate in chemistry and done certification in CAIIB, Risk Management Diploma, IT diploma.



28 years of experience with State Bank of India, in retail banking. Associated with IFBI as a trainer for the last 11 years.

Specialization in Banking, Financial services, Accounting, Insurance, Banking Law, and practice and marketing of services. A passionate trainer, Mahendranath uses data points and practical examples from his vast experience to make classroom highly experiential.

Holds a master’s degree in business administration (MBA).


R Gururaj

24 years of experience with Andhra Bank as a Branch Head. Corporate trainer at IFBI for the last 8 years.

Conversant with Core Banking solutions as well as all Technology products and channels in Banks and digital payment solutions. Training expertise lies in Banking domain, behavioural and technology-based training.

MBA in Finance, Certified by - IIBF Mumbai and NIBM Pune to be a Banking trainer. Holds CAIIB certification, NSE Certified Capital Market Professional (NCCMP), NISM and Depository Operations Module (NCFM).

Certified Trainer for ICICI I-Banker.

R Gururaj

Sunil Kumar Mittal

Sunil is a senior trainer at IFBI, with 21 years of experience in Banking Operations and 6 years in Marketing of Financial Services, Stock broking, Advising Structuring and placement of securities including Regulatory Compliances. Sunil has had a long stint with Punjab National Bank and also worked with a Stock broking house. He has been a senior trainer with IFBI for the past 10 years.

He possesses certifications in CAIIB, IRDAI, NSE’s National Certification in Financial Markets NSDL and Diploma in Personnel  Management & Industrial Relations.

Sunil Kumar Mittal



I would like to extend my thanks to NIIT and IFBI for all the support and motivation that helped us in enhancing our knowledge and banking skills.

-Nidhi Kalini
-Akanksha Mehrotra

IFBI is one of the best doors for entering the banking industry.

-Maheswar Pattnaik


Customized programme for ICICI Bank
50000+ learners placed in the BFSI sector
Trusted brand since the past 14 years
Industry experienced faculty


Have a question? Check from our list of frequently asked questions.

Under Graduate students from any stream awaiting final result and are interested to have a rewarding career in ICICI Bank.

Candidates will need to appear for the English Proficiency Test (where student’s basic English writing skills are evaluated), ICICI Bank Sales Profiler Test (that checks a candidate’s aptitude for sales profiles), followed by a Personal Interview and Aptitude test (which tests Numerical Comprehension, Verbal Comprehension, Series Completion & Basic aptitude. A candidate who clears all the above rounds is eligible to register for the programme.

The programme comes with a placement offer from ICICI Bank. On successful completion of the course, the candidates will be absorbed in the bank but the exact assignment and nature of the work will be the sole prerogative of ICICI Bank. Sales will be an essential feature of all the possible roles.

This programme is immersive and provides you with a realistic experience of working with customers, products, processes, and systems of ICICI Bank. The programme will extensively engage you in role plays, case studies, persona-based problem solving, and assignments to get you ready for the Relationship Manager role. Expert faculty act as mentors throughout the learning journey. The programme incorporates the latest knowledge of the products and processes of ICICI Bank.

NIIT Digital is a Learner Experience Platform where a learner will have access to complete programme related information such as learner dashboard, learning schedule, self-paced learning content, Live sessions, assessments, faculty and learner engagement, batch group engagement, notifications, and other related delivery services as applicable to the course.

The platform facilitates ease of access through laptops and mobile devices for a rich experience. It can be accessed on the web through

There are as such no pre-requisites for enrollments except the eligibility criteria.

Certificate for Program in Relationship Management for Under Graduates

S.NoCollege Name
1Anna University - Chennai (Alagappa College, COE Guindy, MIT)
2University Visvesvaraya College of Engineering (UVCE), Bangalore
3BMS College of Engineering, Bangalore
4Rashtriya Vidyalaya College of Engineering (RVCE), Bangalore
5M V J College of Engineering, Bangalore
6Thadomal Shahani Engineering College, Mumbai
7Fr Conceicao Rodrigues College of Engineering, Mumbai
8Vivekanand Institute of Technology, Mumbai
9Vishwakarma Institute of Technology, Pune
10Maharashtra Institute of Technology, Pune
11Army Institute of Technology, Pune
12Bharti Vidyapeeths College, Pune
13PES Institute of Technology, Banglore
14Jawaharlal Nehru Technological University (JNTU), Hyderabad
15SRM Institute of Science and Technology, Chennai
16Bengal Engineering College, Howrah
17Thapar Institute of Technology, Patiala
18K J Somaiya College of Engineering, Mumbai
19Cummins College of Engineering for Women, Pune
20Crescent Engineering College, Chennai
21Vellore Engineering College, Vellore
22Coimbatore Institute of Technology, Coimbatore
23Government College of Technology, Coimbatore
24PSG College of Technology, Coimbatore
25Bharti Vidyapeeth College of Engineering, Delhi
26Shri GS Institute of Technology and Science, Indore
27Institute of Engineering and Technology, Lucknow
28ICFAITech, Hyderabad
29LD College of Engineering, Ahmedabad
30Nirma Institute of Technology, Ahmedabad
31Walchand College of Engineering, Sangli
32ICFAI School of Information Technology, Hyderabad (MCA)
33Assam Engineering College (AEC), Guwahati
34Jorhat Engineering College (JEC), Jorhat
35North Eastern Regional Institute of Science and Technology (NERIST), Itanagar
36National Institute of Technology (NIT), Agartala
37Indian Institute of Information Technology (IIIT) Vadodara
38BIT Mesra
39PEC University of Technology
40VJTI, Mumbai
42Netaji Subhas University of Technology
43Jadhavpur University, Kolkata
44VJTI, Mumbai
45College of Engineering, Pune
46Sardar Patel Engineering College, Mumbai
47Manipal Institute of Technology, Manipal
48Bengal College of Engineering and Technology (BCET)
49Bhilai Institute of Technology
50Sharda Institute of Technology
51Amity University
52JECRC University
53Babu Banarsi Das NITM
54Gandhi Institute of Technology and Management
55BMS College, Bangalore
56St. Josephs College of Engineering
57Chaitanya Bharathi Institute of Technology
58SAL college of Engineering
59M S University
60Lakshmi Narayan College of Technology
61Terna College of Enginnering
62M.H. Saboo Siddik
63All India Shree Shivaji Memorial School of engineering ( AISSMS)
65REC/NIT - All others not listed in ET list
66School Of Economics, University of Hyderabad
67Symbiosis Statistical Institute, Pune
69NIT Surathkal
70NIT Trichy
71NIT Warangal
72NIT, Allahabad (MNNIT)
73NIT, Calicut
74NIT, Delhi
75NIT, Durgapur
76NIT, Jaipur (MNIT)
77NIT, Jamshedpur
78NIT, Kurukshetra
79NIT, Nagpur (VNIT)
80NIT, Patna
81NIT, Rourkela
82NIT, Silchar
83NIT, Surat (SVNIT)
84Madras School of Economics
85Jawaharlal Nehru University (JNU), Delhi
86JNU, Centre for Economic Studies and Planning
87Indian Institute of Science, Bengaluru
88Indian Statistical Institute, Bangalore
89Indian Statistical Institute, Delhi
90Indian Statistical Institute, Kolkata
91Indira Gandhi Institute of Development Research(IGIDR), Mumbai
92IIT - Kanpur
93IIT - Kharagpur
94IIT (Indian School of Mines), Dhanbadr
95IIT Bombay
96IIT Bhubaneswar
97IIT Bhilai
98IIT (BHU) Varanasi
99IIT Dhanbad
100IIT Dharwad
101IIT Gandhinagar
102IIT Goa
103IIT Hyderabad
104IIT Indore
105IIT Jammu
106IIT Jodhpur
107IIT Kharagpur
108IIT Madras
109IIT Mandi
110IIT Palakkad
111IIT Patna
112IIT Roorkee
113IIT Tirupati
114IIIT Allahabad
115IIIT Bangalore
116IIIT Delhi
117IIIT Hyderabad
118IIM Calcutta, IIT Kharagpur & ISI Kolkata
119IIT - Chennai
120IIT - Delhi
121IIT - Guwahati
122Great Lake Institute of Management
123Gokhale Institute of Politics & Economics, Pune
124Delhi School of Economics, Delhi
125Department of Economics, Banaras Hindu University
126Department of Economics, Gokhale Institute of Politics & Economics, Pune
127Department of Mathematics & Statistics, Osmania University, Hyderabad
128Department of Mathematics, Banaras Hindu University
129Department of Mathematics, Delhi University, Delhi
130Department of Mathematics, University of Pune, Pune
131Department of Statistics, Banaras Hindu University, Hyderabad
132Department of Statistics, Delhi University
133College of Agriculture, Rajendranagar Bangalore
134Christ College, Department of Maths & Economics Bangalore
135Calcutta university
136Chennai mathematical institute
137BITS, Goa
138BITS, Hyderabad
139BITS, Pilani

You can read the complete set of Terms and Conditions for this program at Terms and Conditions-PRMUG


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