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NIIT is India’s Most Customer Responsive Educational Institution: Avaya GlobalConnect Award 2007
NIIT is India’s Most Customer Responsive Educational Institution: Avaya GlobalConnect Award 2007
New Delhi, January 23, 2008: NIIT, leading Global Talent Development Corporation and Asia’s largest trainer has been conferred the coveted Avaya GlobalConnect Customer Responsiveness 2007, in the Educational Institutions’ Category for the third consecutive year. The Award instituted by Avaya GlobalConnect (AGC), a leading player in converged communication solution space, aims at honouring companies that have fared exceedingly well in their customer responsive policies and practices.
In a survey conducted by noted research agency AC Nielson, NIIT was rated highest in the educational institutions’ category, on prescribed parameters of responsiveness, customer education, top management emphasis, innovation and learning.
Mr. E. Venkatesan, Head of NIIT’s West Zone Operations received the award at a glittering award ceremony held in Mumbai recently.
Aimed at taking the Customer Responsiveness movement to new heights, in India, Avaya GlobalConnect, in partnership with The Economic Times, launched the Customer Responsiveness Award in 2005. This year, the awards were presented to 17 of the 160 participating organizations that have shown a commitment to Customer Responsiveness and measured high on a stringent evaluation procedure drawn by leading business intelligence and market research firms in the country.
Winners from the other 17 categories included Jet Airways (in airlines category), Mahindra Holidays & Resorts (Travel and Tourism), Taj Hotels Resorts and Palaces (hotels), Acer (IT hardware), Infrasoft Technologies and Wipro (IT Software), Citigroup Global Services (BPO), Apollo Hospitals (Healthcare), NIIT (Educational Institutions), Maruti Suzuki (Automobiles), Kotak Securities (Financial Services), ICICI Bank (banking), ICICI Prudential (Insurance), ITC (Foods), LG Electronics (Consumer Durables), DHL Express (Logistics), Reliance Industries, Nagothane manufacturing division (Manufacturing) and RITES ( PSU).
The Award methodology has been designed by Professor M. Janakiraman of IIM, Lucknow and is a revolutionary attempt to quantify the efforts the companies are putting into the Customer Responsiveness cause.
About NIIT
NIIT, Asia’s No. 1 trainer and leading Global Talent Development Corporation, offers learning and knowledge solutions to 5 million students across 32 countries.
Leading IT magazine Dataquest has conferred upon NIIT, the Top IT Training Company Award 2007. Rated among India’s Superbrands (2003-05), NIIT’s Individual Learning Business offerings include: Industry-endorsed programs for students seeking careers in IT: GNIIT, Integrated ANIIT for Engineers (IAE) and Advanced Technology Programs for IT professionals.
For working professionals, NIIT Imperia, Centre for Advanced Learning, offers Executive Management Education Programmes in association with Indian Institutes of Management (IIMs) at Ahmedabad, Indore and Kolkata.
NIIT Institute of Finance Banking & Insurance (IFBI), formed with equity participation from ICICI Bank, offers programs to develop talent for the banking industry.
NIIT offers turnkey IT integration program for schools. NIIT has provided computer-based learning to over 5000 government and private schools.
NIIT’s Corporate Learning Solutions, offers integrated learning solutions (including strategic consulting, learning design, content development, delivery, technology, assessment and learning management) to Fortune 500 companies, Universities, Technology companies, Training corporations and Publishing houses.
Element K delivers learning solutions for customers and partners through a tailored combination of catalog learning products, technology, and services. The offerings include: vLab®: hands-on labs, instructor-led courseware, comprehensive e-reference libraries, technical journals, and KnowledgeHub™: hosted learning management platform. 
NIIT together with Element K is now the first and the best choice for comprehensive learning solutions, worldwide.
For media queries, please contact:
Shivanjali Singh, NIIT Limited, 85, Sector 32, Institutional Area, Gurgaon 122 001; Ph: +91 124 4293044; Fax: +91 124 4293333; Email: Or