Enabling Learning in the Flow of Work for the Sales Team Through Anecdotal Microlearning

When traditional sales training yields only 30% knowledge retention, how do you enable a 400-strong field sales team to sell smarter? This case study reveals how NIIT designed a custom microlearning program that brought learning into the flow of work through episodic, Netflix-style anecdotes, tripling product line sales and driving ~40% growth in online subscribers.