Consumer Goods and Retail L&D Solutions

Award-winning managed training services and L&D solutions for consumer goods and retail companies.

Experiential Learning Solutions for CPG and Retail Companies

Economic uncertainty and variations in consumer spending patterns have been quite challenging for CPG and retail companies in a post-pandemic world. These challenges are compounded by rising inflation, supply chain disruptions, talent constraints and sustainability.  L&D leaders in these industries must lead the way in redefining the approach to people, processes, and technology to bolster growth and agility.

They also need to prepare their workforce for changing consumer behaviors and mindsets. The CPG and retail workforce need to be hyper-aligned with changing social norms. Along with professional and leadership skills, DEI, and brand values and culture are taking cent­­er stage for these companies.

At NIIT, we’ve helped many CPG and retail companies redefine their learning ecosystem and align L&D with business priorities to deliver tangible business impact.

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Top CPG and Retail Challenges that L&D can Support

Uncertainty in Economy and Consumer Spend
Adopting Advanced and Emerging Technology
Increasing the Agility of the Supply Chain
Talent Disruptions and Opportunities
Aligning Brand Culture and Values
Sustainability and Energy Transition

Specialized L&D Services for
CPG and Retail Companies

As consumer spend patterns continue to fluctuate, operational efficiency has become key to the profitability of CPG and retail companies. L&D leaders have to play a pivotal role in helping these companies meet these challenges with an agile and adaptive learning ecosystem. As talent pools shrink and the demand for new skills rises, L&D has to be one step ahead of this industry reconfiguration. With consumers looking for increased personalization and brand alignment with their values, L&D leaders not only need to build professional skills but must also prepare their workforce with essential training on DE&I, culture and brand values.
Managed Learning Operations

We know that your business relies on you to reskill, upskill, and prepare your workforce. Now, more than ever, L&D leaders in CPG and retail companies need a resilient and adaptive learning ecosystem that can take on any challenge that the business may throw at you. Our comprehensive suite of Managed Learning Services delivers value by aligning L&D goals with business goals to deliver tangible business impact. We also help you maximize L&D effectiveness and efficiency through noise-free learning operations including administration, learning delivery, vendor management or strategic sourcing. When it comes to large-scale learning operations, our goal is to provide you with a dedicated team that guarantees smooth operations and high service levels so that your internal L&D teams can focus on strategic objectives and outcomes.
Custom Content for Skill Building

As one of the largest and most capable providers of custom content in the world, we cover all modalities and levels of learning. We have seen transformative results with the use of sound instructional design and advanced immersive learning for CPG and retail companies. Whether it is frontline worker training in an experiential learning environment or scenario-based ethics and compliance training, or spearheading your DE&I and leadership initiatives, our team of content experts meets you where you are. By working with your subject-matter experts, we create content that helps your teams learn in the flow of work and scale with your business.
Cutting-Edge Technology Platform for Learning in the Flow of Work

NIIT’s award-winning Learning Experience Platform enables hyper-personalized role, tenure, and performance-based learning journeys through custom and curated content for your workforce. Powered by artificial intelligence, the platform maps learning with performance to offer real-time insights, analytics, and performance support. Every frontline worker to supervisor can take advantage of extensive features like skills practice, social and collaborative learning, role plays, coaching and mentoring to improve productivity and performance. With multilingual options and offline synchronization, the platform works globally across developed and emerging markets.

CPG and Retail Training Results We Deliver


Savings in operational efficiencies and costs for a learning ecosystem supporting over 100,000 learners in over 100 countries for the world’s leading CPG company.

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Increase in ROI through pivotal job role training developed on our Critical Mistake Analysis framework for one of the world’s largest retailers.

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An award-winning scenario-based learning to train frontline workers across a leading chain of 150 quick service restaurants.

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Discover why Leading CPG and Retail Companies

Trust us to Deliver Transformative Business Impact


Challenges for L&D leaders in CPG and retail

What are the top six challenges that L&D leaders in CPG & retail must overcome?

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Digital Reality Roadmap

Many retail companies want to explore immersive learning but don’t know where to start. Our digital reality roadmap can help.

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E=MC5: The New Equation For Learning

Our simple yet effective E=MC5 formula helps ensure learner engagement and learning impact through a sound instructional design approach.

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Is Your Organization Ready for the Talent Crunch?

1 billion jobs are likely to be radically transformed by technology in the next decade. Is your organization ready?

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