Excessive Time-to-Proficiency for New Hires
In today’s fast-paced business world, new hires need to be job-ready from day one.
However, the reality is that time to proficiency for new hires is often excessive. Consequently, employees learn on the job instead of during training. This hurts productivity and increases attrition rates.
The result?
The business perceives L&D as ineffective and further exacerbates the problem by reducing training time and resources.
Our Solution: AI Onboarding Accelerator
Onboarding new hires effectively and reducing time to competence is a major challenge for every Chief Learning Officer. Despite ongoing improvements to onboarding programs, new hires often take too long to be productive and operate independently. Our AI Onboarding Accelerator solution addresses this by focusing on key challenges new hires face on the job and addressing them in their onboarding experience.
We start by identifying the most frequent and challenging situations new hires, those new to roles, and managers face on the job. Through collaboration with your subject matter experts (SMEs), we pinpoint critical scenarios that must be mastered.
Using generative AI, we create realistic scenarios reflecting these challenges, refined by SME input for accuracy. This results in a library of high-fidelity simulations covering job-specific challenges:
- Sales: Handling objections, closing deals, and client management.
- Operations: Troubleshooting technical issues, optimizing workflows, compliance.
- Customer Service: Resolving complaints, technical support, ensuring satisfaction.
- Managers: Leadership decision-making, conflict resolution, performance management.
Our Onboarding Accelerator blends training modalities to create an immersive experience:
- Role-Playing: Simulated real-world interactions for practice and refinement.
- Scenario-Based Learning: Exercises to navigate complex decision points.
- AI-Powered Simulations: Hands-on practice with real-world pressures, developing necessary instinctive responses.
The system provides personalized feedback and coaching, adapting scenario difficulty based on performance, ensuring targeted support and continuous improvement:
- Adaptive Learning: Adjusts scenario complexity to match learner proficiency.
- Instant Feedback: Immediate performance feedback, highlighting strengths and improvement areas.
We integrate traditional training elements to cover all mandatory onboarding content efficiently:
- Compliance Training: Modules on company policies, regulatory standards, and legal guidelines.
- Essential Information: Core organizational knowledge embedded within the program.
Our Onboarding Accelerator includes powerful analytics and reporting tools to track progress and measure impact:
- Progress Tracking: Monitor new hires’ journey through the program.
- Performance Metrics: Evaluate proficiency, readiness, and overall performance.
- ROI Demonstration: Tangible metrics to showcase the value and impact of your onboarding.
Partner with NIIT to transform your onboarding program. Harness AI to drastically reduce time to competence for new hires.
How AI Onboarding Accelerator Works with Large Language Models
LLMs can break a role down into key tasks and identify key challenges with each.
We can define precisely targeted practice scenarios without lengthy analysis and SME consultation.
LLMs can create detailed scenario narratives specific to a learner’s situation.
We can ensure that the practice is situated in a realistic context.
LLMs can perform in-depth role plays and simulate complex systems.
We can simulate closely the kinds of high-pressure situations the learner will encounter on the job.
LLMs can evaluate learner performance in real time and provide deeply personalized coaching and feedback.
We can ensure that learners are able to effectively reflect on what they are learning and understand what they need to understand to reach full competency.
Don’t just experiment with generative AI for L&D. Schedule a demo with our experts to discover how you can truly transform your learning ecosystem with generative AI.
Insights
The Generative AI for L&D Maturity Model
NIIT’s technology platform and toolset can be customized and configured to the needs and technology platforms of our customers. Our mature processes and best practices coupled with a robust governance model ensure increased service availability and support to global learners at scale.
Four Steps to Navigate Generative AI for L&D
While everyone is experimenting with generative AI, how can L&D departments get the organizational buy-in and investment to create and deploy AI-driven learning at scale? We’ve defined four actionable steps that can help you move the needle from experimental to on-ground AI-powered learning transformation.
On-Demand Webinar: Ten Ground-Breaking Applications to Harness the Power of Generative AI for Enterprise-Wide L&D
In this webinar, learn from industry leaders who have been at the forefront of AI experimentation and implementation for the past 18 months. Discover how generative AI can revolutionize your enterprise's L&D approach.