Friedrichshafen, Baden-Württemberg, Germany

Ottobrunn, Bavaria, Germany

Manching, Bavaria, Germany

Ensure service excellence in regards to all learning-related activities.

Deal with day-to-day issues, and matters arising on-site, find solutions or escalate as appropriate.

Manage all Learning Request Forms (LRFs) from arranging catalogue courses, securing places on public courses, seminars, language courses and sourcing new vendors in-line with contractual SLAs.

Manage all post course activities.

Pro-actively educate and guide service requestors, managers and functional capability leads on processes and systems.

Work with the on-site team to ensure no customer issues.

Provide support to the regional HR function.

Arrange trainer inductions and any HS&E requirements with the on-site team.

Acknowledge, progress and close all learning related e-mail queries in-line with contractual SLAs.

Receive, review and collate Learning Assessment papers.

Check, report and remind on participation rates for mandatory trainings.

Issue of licenses and certificates post course.

Manage the scheduling of room bookings and support in making other arrangements, such as site access for trainers, room setup and shipping of kit.

Manage the provision of training materials to suppliers, sites and customers.

Ensure training material availability for all learning events.

Manage the stocks of training material and prep room working with course owners to ensure materials are up to date.

Issue attendance list to trainers and collate evaluation data.

Manage communications to key stakeholders to ensure courses are filled and occupancy rates are met.

Minimum five years’ experience working on-site at a large corporate customer location

Minimum five years’ experience working with Workday Learning or similar learning management systems.

Minimum two years’ experience working with cross functional teams (client teams and NIIT internal teams)

Demonstrates knowledge and expertise on basic IT software such as Microsoft, word, Microsoft Teams, PowerPoint, Excel, Visio and databases.

Possess valid work permit, complying to local laws that will allow working at customer location as full-time employee

C2* language proficiency for reading, listening, speaking and writing in local language (German)

B2* language proficiency in other European languages will be an added advantage.

Excellent business communication skills telephone, email and face-to-face.

Multitasks across multiple software systems.

Manages and prioritise workload.

Able to work under pressure to meet deadlines.

High levels of attention to detail and has the ability to interpret data and other information accurately.

Strong organisational and administration skills.

Deliver face to face and potentially, virtual high-quality training material that meets appro-priate standards for a variety of intended audiences at different experience levels by apply-ing tested instructional design theory, practice and methods.

Contribute to a team, in order to up skill and lead technical content development.

Analyze existing source content and produce smart modification to add value to content.

Deliver and participate in Train-The-Trainer (TTT) sessions.

Proven experience in technical writing, such as software documentation, along with excel-lent written skills in English.

Should be a good motivator, with lot of energy and enthusiasm with a proven ability to learn quickly, multi-task and work independently as well as part of a team.

Ability to deliver to target groups of product users high quality, core training material by paying attention to precise detail and individual student needs.

Should be able to adapt and develop quick understanding to the technological changes and make them easily understandable to an audience via text and pictures.

Should be able to manage a learning group effectively and increase the productivity.

Strong working knowledge of Microsoft PowerPoint. Working knowledge of articulate tools and exposure or hands on with learning management system will be a plus.

A working application knowledge of Rockwell Automation PLC products, panel design-ing, CIP (Common Industrial Protocol) is required.

In-depth knowledge of SCADA, iSCADA, Control Automation, Control Systems, Automa-tion Framework Design, SDL will be preferred.

Practical Exposure to any live systems will be an added advantage.

A training qualification, such as Cert IV in Training and Assessment, or demonstrated, training experience will be viewed highly favorably.

7+ Years of work experience in the field of automation, having in-depth knowledge on the methods and practices involved.

Execution and delivery of formal, classroom training that is both practical and theoretical.

Responsible for customizing and delivering trainings to our global pharmaceutical customers over various domains in the healthcare vertical.

Deliver full day class room based training sessions or connect online via Virtual trainings.

Work with customer, acting as the SME for course material design with responsibility of customizing and delivering corporate trainings/training modules as per the requirements.

Serve as performance coach through consulting, monitoring and evaluating training results in the work environment and classroom delivery responsibilities.

Responsible for understanding profile of attendees, classroom preparation, classroom setup and evaluating the success of the learning programs and solutions.

Should have excellent presentation skills and zeal to explain the minute technical details in easy way to the participants.

Works with the delivery manager to provide feedback on class delivery and associated resources.

Ensuring constant learning process to stay abreast in relevant technologies.

Independently establishes work priorities and direction with minimal input from other team members and management.

A Bachelors graduate in Pharmaceutical Science with familiarity working on clinical trial master file documentation, data management, clinical operations and pharmacovigilance.

Excellent communication and organization skills coupled with through knowledge of ICH-GCP and essential documents involved in clinical trials and regulatory.

Familiarity with systems like Oracle Clinical, OC-RDC, RAVE, Inform

Knowledge of different software to file documents electronically like right track, GDMS, ELARA, ELVIS etc. would be preferred.

Innate ability to share information

Excellent written and verbal communication skills including good facilitation skills, excellent presentation skills and engaging presentation style is necessary.

He /She should be a good motivator, with lot of energy and enthusiasm with a proven ability to learn quickly, multi-task and work independently as well as part of a team.

Must be able to stand and lecture long sessions at a stretch.

Willing to travel exclusively on domestic as well as international sectors

Should be open to learning new technologies and cross-domain competence flexibility

8 - 10 Years of Sr CRA experience

2-3 years of Line Management or Project Management

Excellent Communication (Japanese & English)

Soft skills awareness

Clarity on ICH-GCP Guidelines, specifically Essential Documents.

Practical Exposure to maintenance of Investigator and central file.

Perform source data verification, and reconciliation of adverse events for market research programs.

Familiarity and/or experience with electronic Trial Master File systems (eTMF).

Familiarity and/or experience in defect tracking and reporting using Clinical Data Review System & manual tracking.

Ability to convey SOP requirements theoretically and practically.

Industry certifications pertaining to technical areas and/or training will be highly appreciated.

Someone with regulatory background would be an added advantage.

8 - 10 Years of Sr CRA experience.

Set up and then teach Red Hat Training classes, both in a virtual environment and in person

Set up and manage Red Hat's certification exams

Guide discussions with customers to scope training needs

Participate in internal projects and new course pilots

To act as Subject Matter Expert (SME) for course material design and help Red Hat curriculum team in reviewing the learning content and identifying errors in the materials.

5+ years of computer industry experience and 3+ years of instruction experience

Red Hat Certified Engineer (RHCE) certification or ability to certify within 60 days of being hired.

Solid background in Linux or UNIX system administration and deployment

Ability to communicate effectively at all levels throughout the organization.

Exceptional course facilitation and management skills

Willingness to travel away from home for up to 60% of the time (once restrictions allow).

Team-oriented with initiative, positive attitude, and enthusiasm

Demonstrated ability to work on your own and as a member of a collaborative team.

Fluency in English and also one of the following languages: German

Red Hat Certified Architect (RHCA) status or additional certifications, especially on Red Hat OpenShift, Red Hat OpenStack Platform, and Red Hat Ansible Automation Platform

Experience with application development or application modernization

Knowledge of and experience with Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), automation, etc.

Experience providing training on the internet through a virtual training environment

Become an expert in business planning modeling techniques and best practices by completing the base training within 3 months.

Stay current with all new customer software best practices and software improvements.

Teach a variety of class levels in both a public schedule and private customer sessions. Delivered virtually or in person.

Continually improve training delivery based upon feedback from course feedback received.

Learn unreleased training content quickly and be prepared to deliver on release.

Work alongside Customer Success organization to deliver a relevant and impactful training session for our customers by incorporating customer specific requests.

Ability to be flexible with modality and time requirements to meet customer needs for training.

Lead weeklong classroom training courses with learners of varying skill levels.

Special assignments and other duties not specifically stated may also be assigned.

Support learners with access to the customer learning tools.

Work within LMS and other training platforms to ensure quality training experience.

Support Cohort based training program by delivering bi-weekly one hour training sessions.

Strong communication skills

Passion for learning, teaching, and constant improvement.

Ability to comfortably and confidently present to large groups using multiple delivery methods, for lengthy periods of time

Ability to communicate concepts in a concise, logical manner so students can absorb and retain.

Ability to translate from model-building in Excel to multi-dimensional technologies.

Understanding of data integration (inbound and outbound).

Flexibility to prioritize and manage multiple activities simultaneously

High attention to detail and strong organizational skills

Up to 50% Travel – Pending lifting of covid restrictions, currently majority of courses or virtual