how to develop leaders
Date: May 16, 2024

Why a Managed Learning Service is Best for Developing Leaders

Leadership development is a cornerstone for modern organizational strategy, addressing the pressing need for effective leadership in navigating today's complex business landscape. According to a survey conducted by Deloitte, 86% of executives rate leadership development as either an urgent or important priority for their organizations. As businesses navigate through an era of rapid technological advancements, global competition, and evolving market dynamics, the role of leaders becomes increasingly pivotal in steering organizations towards success amidst complexity and uncertainty. Investing in leadership development initiatives is not merely desirable but an essential catalyst for modern organizations to cultivate a pipeline of skilled and adaptable leaders capable of navigating challenges, inspiring teams, and driving organizational excellence.

While a managed learning services approach may not be top of mind when it comes to leadership development programs, it can be a game-changer for large global organizations looking to implement leadership development at all levels at scale. Managed learning services partners can play a pivotal role in addressing the leadership development needs of modern organizations. They bring specialized expertise in designing and implementing tailored leadership programs, aligning them with the unique objectives and challenges faced by each organization. By partnering with experts in managed learning services, organizations gain access to cutting-edge resources, industry best practices, and innovative methodologies. This not only enhances the effectiveness of leadership development initiatives but also ensures a strategic and forward-looking approach that aligns with the organization's overall goals.

The Challenges of Managing Leadership Development In-house

Managing leadership development training in-house presents several challenges for organizations striving to develop effective leaders:

Specialized Expertise and Bandwidth: Designing and implementing comprehensive leadership programs requires specialized expertise and resources that may not be readily available within the organization. Developing curriculum content, selecting appropriate training methodologies, and ensuring alignment with organizational objectives demand dedicated time and effort from experienced professionals.

Inconsistency and Redundancy: Maintaining the consistency and quality of leadership development initiatives can be challenging in-house, particularly for organizations with decentralized operations or limited training infrastructure. Variations in training delivery, content, and assessment methods across different departments or locations may compromise the effectiveness and impact of leadership training efforts.

Adaptability to Change: Staying abreast of emerging trends, best practices, and advancements in leadership development requires ongoing research and professional development, which can strain internal resources and expertise. In-house training teams may struggle to keep pace with the rapidly evolving demands of the modern business landscape, including the integration of technology-enabled learning solutions and the adaptation to remote or hybrid work environments.

Scalability and Flexibility: These are always of concern when managing leadership development training in-house, especially for organizations experiencing growth or restructuring. Meeting the diverse needs of a dynamic workforce, accommodating varying learning preferences, and scaling training programs to accommodate changing organizational priorities may stretch internal training capacities beyond their limits.

Organizations must navigate these challenges to ensure the effectiveness and sustainability of their leadership development initiatives. Collaborating with managed learning services partners can help address these challenges by providing specialized expertise, scalability, and access to innovative learning solutions tailored to the organization's unique needs and objectives.

The Role of Managed Learning Services in Developing Leaders

A managed learning services partner plays a pivotal role in developing leaders by offering comprehensive support and expertise tailored to the unique needs of each organization. Here's how a managed learning services partner can contribute to leadership development:

Customized Program Design: A managed learning services partner works closely with organizations to design customized leadership development programs that cater to specific needs and objectives. By conducting thorough needs assessments and understanding organizational goals, they tailor programs to target areas for improvement and align with the organization's culture, values, and strategic direction.

Holistic Learning Experiences: Managed learning services partners offer a diverse range of learning modalities to provide holistic learning experiences for leaders. From traditional classroom training to virtual workshops, coaching sessions, and experiential learning opportunities, they ensure leaders have access to a variety of resources and experiences to develop essential leadership competencies.

Expert Facilitation and Coaching: Managed learning services partners often provide access to expert facilitators and coaches who specialize in leadership development. These professionals bring a wealth of knowledge and experience, guiding leaders through interactive learning experiences, providing valuable feedback, and offering personalized coaching to support their growth and development.

Continuous Learning and Improvement: Developing leaders is an ongoing process, and managed learning services partners facilitate continuous learning and improvement through regular assessments, feedback loops, and program evaluations. By tracking progress, identifying areas for growth, and adapting programs accordingly, they ensure that leadership development initiatives remain relevant, effective, and aligned with organizational goals.

Technology Integration: Managed learning services partners leverage learning management systems (LMS), online platforms, and digital tools to deliver training content, facilitate collaboration, and track progress. By integrating technology into leadership development initiatives, they enhance accessibility, scalability, and engagement for leaders.

Measurable Outcomes: Developing leaders requires focus on measurable outcomes and results. Managed learning services partners establish clear metrics and key performance indicators (KPIs) to evaluate the impact of leadership development programs. By tracking metrics such as employee engagement, retention rates, leadership effectiveness, and business performance, they demonstrate the tangible value of leadership development investments.

leadership development plan

Developing Leaders with NIIT Managed Learning Services

At NIIT, we understand that people and skills are the greatest currency an organization can have in these uncertain times, leadership and workplace skills top the list of priorities for L&D, yet many organizations fail to get the full value from their investments in leadership development. This is because the current model for the procurement and management of leadership and professional skills training is often ad hoc, expensive, and time-consuming.

With NIIT’s managed services approach to leadership and professional skills development, your teams have the advantage of a comprehensive approach that covers the entire lifecycle of training from content licensing and procurement to facilitation, delivery, and administration at reduced costs and increased impact. We help organizations:

  • Align leadership training with business imperatives.
  • Develop leadership training programs with standardized and consistent pricing, quality, and processes.
  • Improve scalability with an extensive course portfolio and trainer network.
  • Eliminate duplication and redundancy across the system.
  • Enhance learner experience with simulation-based leadership training.
  • Develop leadership training with greater visibility and predictability.

If you are exploring partners for leadership and professional skills training but don’t know where to start, visit NIIT Leadership Training, or contact us directly at

managed learning services

Case Study: Success Stories in Leadership Development with NIIT

Challenge: Our customer is the world’s largest publicly traded P&C insurance company and a leading commercial lines insurer in the U.S. Our customer wanted to centralize content and delivery for leadership development training across the organization with consistent quality at reduced costs and administrative burden.

Solution: NIIT provided a comprehensive solution that integrated leadership development and professional skills training under a single umbrella, enabling the customer to access NIIT’s expertise and capability in learning administration, delivery, content, and vendor management.

Result: The Leadership Aggregation services by NIIT have addressed significant gaps in Leadership and Professional Skills training across the organization by ensuring a high quality, consistent training experience across regional hubs in North America while reducing costs by 20-25% and scaling leadership learning solutions by 4x.

To learn more, download the case study.