Sourcing Xchange: Optimizing Sourcing Using Technology
Sourcing Xchange is an online marketplace that manages NIIT’s huge supplier base across multiple portfolios, geographic regions, domains, languages, and partnership categories. The supplier selection and on-boarding processes ensure that all attributes of the supplier information are verified along with the catalog of courses, pricing information and other details. This system also tracks supplier level performance based on the numerous service transactions between a specific supplier and customer. Over a period, the system tracks supplier performance on many parameters including user feedback, incident track record, and others.