We Develop Armies of Trainers so You Don’t Have To.

In a new world where new content modalities are transforming how employees consume learning, having large in-house teams of trainers and facilitators leads to high fixed costs with low instructor utilization. This model limits not just flex capacity to handle peak demand, it also impacts the adoption of new content delivery modalities. You need a partner who can take on your challenges of scalability and reach while minimizing fixed costs and maximizing trainer utilization.

Our worldwide network of over 2,500 instructors and a best-in-class partner network help us provide unmatched global scale with regional flexibility in over 40 countries worldwide. We have a comprehensive global delivery model that ranges from classroom based training to virtual instructor led training to serve over half a million students each year. Our wide-range of services include certification and multi-lingual support in 15 languages.

NIIT’s greatest strength is to focus on partnering with our clients to drive value in a market that we believe is evolving rapidly. We refactor roles and extend cross-skilling to enhance utilization and create a flexible capacity at reduced costs without compromising on quality. Our goal is to maximize the adoption of new delivery modalities and bring emerging forms of instruction into practice. Our learning delivery solution includes governance, process and resource management, innovation, and technology improvements to free our customers from justifying an internal training overhead.

150K+

Days of training delivered annually

4.6

Average instructor score over 5

15

Multilingual support in 15 languages

0.5

Million learners supported annually

Capabilities

NIIT does not offer or rely on a standard, or off-the-shelf bank of courses or instructors. Our learning delivery solutions are custom-built from the ground up, leveraging our core competencies of global instructor sourcing and delivery management. We rely on robust Train-the-Trainer and project-specific trainer onboarding, which often involves transferring or badge flipping select trainers from our customers to NIIT. We have the proven ability to work across domains and subject areas to form true and valuable partnerships with our clients.

instructor

Instructor Provisioning

delivery quality

Delivery Quality Management

faculties

Facilities Provisioning

facilities

Facilities Partner Management

instructor

Instructor Management

materials

Materials Fulfilment

scedule management

Schedule Management

The NIIT Advantage

learnind delivery

Implement managed services

We deploy NIIT’s Delivery Management Technology Platform and implement robust best practice processes along with business-focused solutions to reset the way learning is delivered. Not only do we implement a proven governance mechanism, we also recommend curriculum improvements and employ a breakthrough innovation process to truly add value.

Reset the solution 

To ensure that our customers always have access to trainers on demand, we create a flex capacity with our global talent hubs. We refactor roles, extend cross-skilling and remove administrative and operational tasks from trainers to enhance utilization.

Outcomes

Effectiveness

  • Manage quality
  • Increase accountability
  • Accelerate innovation
  • Increase adoption of alternate modalities
  • On demand scalability

Efficiency

  • Reduce costs (10%-20%)
  • Move from fixed to variable costs
  • Free up facilities
  • Reduce headcount
  • Operational excellence – improved demand planning, scheduling, cancellations, fill rates

Business Impact

Allstate ABI: Agency Transformative Model


Allstate wanted to revamp its Business Insurance product line with new and better products, an improved technology platform, and improved training. Allstate and NIIT collaborated to create a customized training solution to meet the business and performance goals of the ABI product line with an agency transformative model that yielded dramatic results. 52.87% trained agents reported an increase in premium - 14.84% more than their untrained peers in the first quarter of the post-training period.

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Award-Winning Learning Delivery for CA Technologies


CA Technologies has partnered with NIIT for over 20 years. NIIT delivers high-end enterprise management and security training for CA. The award-winning CA Mainframe Academy is a 7 week immersive program designed by mainframe professionals for mainframe customers to help them become Certified Mainframe Professionals. The efficient and effective blended learning combines ILT, VILT, WBT, blogs and forums to deliver an award-winning real-world and project-based curriculum.

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